Blood Donor Tele-Sales Recruiter/ Marketing and Customer Service Agent
The American Red Cross - Columbus, OH - February 2007 to April 2015
Blood Donor Appointment Scheduler with emphasis on sales and retention, providing excellent customer service in a fast-paced call center environment. Team-player and positive attitude is the end result of great success with this position. Special Blood Type Apheresis Recruiter that is responsible for contacting ideal Whole Blood Donors in the Central Ohio area to educate them that they are a great match to become Platelet and Plasma donors based upon meeting certain criteria. These candidates are greatly needed for recipients in need of Cancer patients and patients needing general surgeries. Responsible for scheduling appointments at our Central Ohio Donor Centers and recruiting potential candidates to donate and focus greatly on retention.
Consistently exceeded all goals that were expected of me to meet in order to earn a monthly commission. Successfully created and maintained a new Platelet and Plasma donor base. Retaining the donors to continue donating this special type of donation at