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Carolyn Wilkinson

Expertise In: Podiatry

Name : Carolyn Wilkinson
Experience : 5
Specialty : Podiatry
Location : Chesterfield,MO
Description :

C & W Credentialing Inc.

Medical Billing/Coding and Credentialing Specialist/Owner:

               Proficiently handle all aspects of Medical Billing and Coding for Podiatrist for 5 years. Proficient in ICD-10, Medical records and Insurance verification. Initiate and follow through to completion of the credentialing process for a variety of specialties.   Prepare credentialing documents and review applications to ensure all requirements are met. Market and sell services of business on an ongoing basis to obtain business. Strong understanding of NCQA standards. 

 

Castlewood Treatment Center

Human Resource/Recruiter, Administrative Assistant, and computer expert

 

Human Resource Duties: 

Complete HR phone screens and coordinate interviews with appropriate parties. Coordinate travel arrangements for potential candidates. Develop New Employee Orientation packet to include all necessary documentation for new employees. Forward New Employee packet to payroll for processing in a timely manner. Provide Sigmund and Outlook training for new employees.  Answer benefit related questions. Calendar maintenance for executive management.

 

IT Related Duties:

            Troubleshoot/fix computer related problems and work directly with IT Specialist to fix computer problems. Assign and change passwords and unlock accounts as needed. Work with staff to determine level of IT problem and escalate to second level if needed.  Provide staff support in Sigmund application to assist with questions and ongoing training, reset passwords and administrative tasks as needed. Train staff on the use of Sigmund and PC as needed.

 

Direct Care / Clinical work:

            Take Clients to Doctor Appointments and assist with questions regarding clients throughout the day.

Thomson Reuters and Microsoft Energizer Help Desk

Technical Support Help Desk 2007- 2009

Responsible for assisting incoming domestic and international calls with technical support. Unix and Windows maintenance support and problem solving. Independent decision making and problem solving to attain 100% customer satisfaction on an ongoing basis. Worked in a fast paced environment. Also Microsoft Trained on MS Word, MS Outlook and Share Point.

 

Allied Home Mortgage

Mortgage Consultant 2006-2007

Responsible for placing customer in the best financial position by researching over 700 lenders.  this includes sub-prime loans and conforming loans, proficient in Calyx point software.  Highly organized. Internet research for potential customers and markets.

 

Self Employed Property Manager  2003-Present

Responsible for buy