Thea has exceptional customer service and organizational skills with 1+ year entry level experience in Medical Billing and Coding, and 3+ years of working experience as a Sales Associate/customer service and Production specialist. A keen learner, she has had entry level exposure in submitting claims, following up denied/delinquent claims to ensure payment for medical services in a timely manner.
As a Production specialist she has worked closely with BDMs to complete projects within established timeframes. Her key responsibilities have included the following:
Assisted customers with purchases
Operate computerized sales system
Reconciled and balanced register at end of shift
Manage operations of the Production Room consisting of analyzing, researching and resolving issues for Key Accounts and Public Sector