Maria McCarty is the Director of Operations overseeing medical billing operation for various physician groups. She is highly Skilled and experienced in handling diverse personalities. She has Continually examining and improving office processes to increase productivity and cost effectiveness.
With a proven record of cost savings due to integration of cutting edge technology. She is experience in setting and accomplishing goals and objectives with accuracy and efficiency.
Current Role as Director of Operations
Manage day-to-day operations with 5 direct reports and 20 staff members in medical billing and technology management. Responsible for 55 physicians in 21 practices. Oversee billing, collections, accounts receivables, data processing, information systems, file/mail room. Responsible for archiving and timely purging of information, and access to files.
Eliminated manual processes through implementation of electronic automation such as demographic data transfers, charge file uploads and ICD-9 and CPT coding engines, thus cutting overhead and ensuring efficient and integrated work flow and a more productive environment.
Provide appropriate coding and patient account verification to ensure billing is accurate and payable, reducing percentage of denials, write-offs and accounts transferred to collections.
Recruit, hire, and oversee training. Develop Job descriptions, policies and procedures. Manage employee performance evaluations, terminations and payroll recommendations. Arrange and lead staff meetings.
Meet with physicians and their staff, build new account files, train staff and test first billings for accuracy. Analyze and consult on most effective use of CPT codes for reimbursement and ensure Medicare compliance. Develop month-end and special reports.
Purchase and oversee maintenance of all office equipment and computers.
Effectively handle all difficult patient relations and resolve problems.
Professional memberships Healthcare Billing and Management Association (HBMA)
Healthcare Information and Management Systems Society (HIMSS)