Annette Morrison is an ambitious, self-motivated professional team player that demonstrates a positive attitude, exceptional customer service skills and computer skills, which is looking further, to enhance her skills.
SKILLS:
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Technical skills include Microsoft Office
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Knowledge of Eclinical
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Health Insurance Law
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HIPAA
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CPT, ICD-9cm, American Heart CPR
Current & Past Roles:
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Processed Medicaid and Medicare claims electronic submission.
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Handled denials from insurance companies.
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Resubmitted claims along with medical necessities based on denials.
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Followed-up with Worker’s Compensation Board and No-Fault carriers for receiving NF-10 along with assignment of benefits on file.
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Managed the day to day operations of patient collections; identifies workflow issues.
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Managed the hiring, and evaluation of all patient collections staff.
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Conduct staff meetings to keep staff informed of policies and procedures.
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Acted as a communication link between patient collections and the administration.
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Handled any other duties and special projects as assigned.
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Ensured patient collections are appropriately staff during office hours.
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Maximizes Collection of all patient balances.
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Transmit claims out to Medicaid daily follow-up with past due accounts: Update information in the system do to patient status. Bill claims for Delivery and Surgery on a daily basis. Key Medicaid claims to Medicaid Web site for quick payment weekly. Open mail and post payments. Check for Medicaid numbers on web site for active members.
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Followed up with insurance carrier from accounts receivable on past due accounts; update status on Independent Medical Examinations cut off date.
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Processed payments from insurance carriers, along with transfers to secondary carrier, or patient responsibility.
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Trained new employee to post payments on medical manager software