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Experience : 3
Specialty : Emergency Medicine Billing
Location : WestPalmBeach,FL
Description :

LOUANA MCBEE is an Accounts Receivable/Billing Manager for two Palm Beach County Urgent Care Centers.  She is looking for a responsible position that will allow her to use her collective knowledge, skills, and experience on an electronic health record system.  She is a self-starter, hard worker, loyal and ethical individual.  She prefers to be a member of a medical facility where she can work Monday through Friday, whatever hours are necessary.  She also has a fully equipped home office and has the capability, along with the discipline, to telecommute via LOGMEIN or another application.  She currently handles the workload of three people and need to make a change as soon as possible.  She is accustomed to working in a fast-paced, heavy volume environment.  She is skilled in many areas that may benefit your organization.


  • Daily clinical data review and subsequent electronic billing using the current CPT, HCPCS, and ICD-9 coding structure (3,137 hours); payment posting; claim reconciliation and adjudication; insurance and data entry verification; authorizations; monthly statement production; collections; patient contact, in person and over the phone; answering telephones as a backup to the front desk (approximately 50+/day); patient appointment setting; injury (auto/personal) LOP cases; and Workman’s Compensation Claim processing.   Financially literate—daily receipts accounting and verification.  I am very familiar with the ETF function and inner workings of all of the major vendors for claim processing, payments, denials, appeals, information, etc., including:  Medicare, Florida Blue, United Healthcare, AvMed, Cigna, Aetna, Coventry, and their massive number of affiliates.
  • COMPUTER SYSTEMS: I have been working on Greeneway’s PRIMESUITE electronic record system for the past year.  It is, by far, the most difficult system to learn, however, it is also very comprehensive for both clinical and administrative management.  I have obtained excellent knowledge and skills in processing daily claims, payment posting, etc.  This system interfaces with GATEWAY for claim scrubbing, verification, and processing. I am computer literate; own a laptop; and a Smartphone. 


  • Responsible for 150 clients and >$50M in client assets.
  • Marketed, sold, managed, and handled every client personally. 
  • Owned/sold/managed/designed/and operated a financial software development company for 10 years.  Worked for vendors for 10 years prior to that time within the same industry. 
  • Sought a new line of work in the medical industry as a means for redefining my career. 


  • Degree as a Medical Billing and Coding Specialist (4.0 GPA); American College, School of Financial Planning (Business/Individual/Tax Planning Specialist
  • American Association of Professional Coders (AAPC).  Attend local chapter meetings and annually sponsored seminars on a regular basis.  Receive their monthly publication and emails regarding the latest industry trends, ICD-10 current and upcoming training, CMS updates, and useful articles produced by active members.