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Colleen King

Name : Colleen King
Experience : 20
Specialty : Skilled Nursing Facility & Dental
Location : RanchoCucamonga,CA
Description :

Colleen King is detail oriented quality focused professional billing specialist. Successful track record of handling complicated assignments. Highly experienced in reconciling insurance and patient payments and resolving account disputes. Proficient in a variety of practice management software applications. Dedicated to maintaining strict patient confidentiality.

Skills:

  • ICD-9, CPT & Medical Terminology
  • Medical Billing
  • Excellent Interpersonal Skills
  • Outstanding Phone Etiquette
  • Online Claims Submission and ERA
  • Claim Entry & Payment Posting
  • Records Organization & Management
  • Insurance Verification & Patient Aging
  • HIPAA Compliance
  • Proficient in Microsoft Word Applications
  • MS Office (Word, Excel, Outlook)
  • Typing 65 WPM
  • 10 key by touch

Experience:

  • Verified patient’s insurance benefits and eligibility status
  • Accurately processed all billing including Medicare, Medi-Cal, Managed Care, Hospice and Private pay claims
  • Applied payments, adjustments, processed deposits and maintained records of all cash received
  • Followed-up on insurance, patient aging and resubmitted insurance claims as necessary
  • Solely executed all aspects of billing from charge entry to posting, accounts receivable and collections
  • Improved revenue for provider by over 33% with same patient load
  • Implemented monthly Medicare Triple Check meetings to verify that claims are accurate
  • Proactively managed accounts receivable aging report to maintain optimal reimbursement results
  • Experience in billing home health, skilled nursing, hospice care, rehabilitation and ancillary services
  • Claims entered and submitted within 48 hours of receipt of patient billing information
  • Accurately applied payments and followed-up on incorrect payments to pursue maximum reimbursement
  • Sent secondary claims upon processing of primary insurance payment
  • Set up new patient demographic and charge entries
  • Processed full spectrum of billing services including insurance verification, collection and claims appeals
  • Post and reconciled insurance and patient payments. Researched EOB rejections and all outstanding balances
  • Sent invoices and interacted with patients to answer financial questions and set payment arrangements

Affiliations/Certifications:

  • Summit Career College- Licensed Vocational Nursing Program, Certificate (2004)
  • Numerous Medi-Cal Provider Training and Billing Workshops
  • Various CE classes fulfilling the Requirements of the Government Auditing Standards and Workshop Series