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Latika Solanki

Expertise In: Family Practice

Name : Latika Solanki
Experience : 7
Specialty : Family Practice
Location : DalyCity,CA
Description :

Latika Solanki possesses excellent communication skills. Takes initiative and projects enthusiasm in carrying out all responsibilities. She has the ability to learn quickly and apply skills. Very high on energy and has an engaging personality


  • Effective communication (written and verbal) and organizational skills.
  • Strong customer service acumen
  • Self motivated to succeed and grow within an organization
  • Excellent people skills
  • Ability to manage clients’ requirements effectively
  • Stratford (Billing software), Gateway (Insurance claims), Savvy (Patient records), MS Word,Excel, PowerPoint.


  • Ensure the adequacy and efficiency of established procedures and controls over the daily, billing and collections.
  • Manage or participate as a team member on projects relating to process improvements and systems development and enhancements.
  • Train and develop an effective and efficient billing and collections team.
  • Provide leadership and guidance regarding department goals, objectives and daily productivity.
  • Coach, develop and evaluate team members to ensure they possess the required skills and knowledge that will promote success.
  • Build strong relationships through working on project teams to establish best practices.
  • Supervise the daily staff activities in the areas of open enrollment billing, payment processing, and collections.
  • Proactively identify trends that would negatively impact collection of accounts, and take action to avoid or remedy the impact.
  • Ensure that all guidelines are followed and all corresponding reconciliation and month-end reports are completed in an accurate and timely manner.
  • Work with appropriate internal parties to determine course of action on difficult and delinquent collections.
  • Monitor and analyze quality control activities, performance and productivity trends to identify and recommend potential process improvements.
  • Take corrective action as needed and follow up with communication to customers.
  • Establish, develop and maintain business relationships with current customers and prospective customers.
  • Promote/sell/secure orders from existing and prospective customers through a relationship based approach.
  • Demonstrate products and services to existing/potential customers and assist them in selecting those best suited to their needs.
  • Identified potential vendors and acquired desired products
  • Participate in trade shows and conventions to increase customer base and visibility for the business.
  • Managed marketing by Advertising through various channels, such as newspapers, flyers at events and Internet/Social Networking Sites - Facebook
  • Greet store patrons, provide product knowledge, direct customers to fitting rooms, and complete transactions on the cash register.
  • Process payments, apply coupons and promotional codes, issue receipts, and bag items upon the conclusion of transactions.
  • Place new merchandise on display; re-stock merchandise as it is depleted, assist with stock inventory; assist in keeping pricing current on floor merchandise.
  • Tutored students in all subjects – extra attention to failing students resulted in vast improvements in their schoolwork thereby passing all their classes to the next grade.
  • Trained and supervised tutors
  • Created and executed daily tasks with students


  • Diploma Holder
  • B.A –Philosophy