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Carolyn G. Heath

Expertise In: Family Practice

Name : Carolyn G. Heath
Experience : 5
Specialty : Family Practice
Location : ManakinSabot,VA
Description :

Carolyn G. Heath is an Administrative Medical Assistant with a unique blend of experience and skills including Medical Coding, Data Entry, Customer Relations Services, Project Coordination, Medical Transcription, and Medical Billing/Insurance Procedures.  Credentials include CPC-A, CPhT, and NRCAHA.  Have a strong passion for all aspects of the medical field and is known for dedication to providing productivity. She is looking for a position that will give her a chance to work in medical coding/medical billing. She is certified in medical coding, pharmacy technician and administrative health assistant. Her credentials include CPc-A, CPhT, and NRCAHA.


  • Strong knowledge of ICD-9, CPT, and HCPCS Medical Coding Strong technical knowledge of Anatomy and Physiology
  • Efficient use of Medical Coding Manuals Strong knowledge of Medical Terminology
  • Strong knowledge of HIPAA Compliance Basic knowledge of Pharmacology
  • Basic knowledge of Medicare Familiar with HCC Medical Coding
  • Strong knowledge of Medical Billing and Insurance Familiar with Medical Office Procedures
  • Basic knowledge of Medical Transcription Strong Medical Records Management
  • Excellent People Skills Strong Time Management Organization
  • Excellent Multi-Tasking Skills Excellent in MS Office (Word, Excel, Outlook)
  • Excellent Alphanumeric and Numeric Data Entry with a typing speed of 50 to 60 wpm Basic in MS PowerPoint, QuickBooks, and Medical Software Programs (i.e., Medical Manager)


Customer Service

  • Related effectively to all types of people from varied backgrounds.
  • Solved problems in multi-tasking, time-sensitive environments.

Medical Claims Processing and Research

  • Researched and updated medical claim information.
  • Validated and verified medical claim information.
  • Processed medical claims by data entry.

Medical Coding

  • Coded from hospital (inpatient) medical charts scanned in computer system using ICD-9-CM and CPT coding.
  • Coded PQRI if patient is on Medicare.

Medical Office

  • Administratively handled multiple phone lines, developed and prepared correspondence, and scanned documents.
  • Organized and updated client correspondence files.
  • Coordinated the preparation of medical record packets for insurance review for procedures, fees, and service justification.
  • Professionally worked with medical staff in handling patient confidentiality.
  • Handled all requests and inquiries from medical staff.
  • Assisted with special projects as warranted.

Pharmacy Technician

  • Sole primary support for pharmacist in assisting with filling new and refill orders to be sent to various facilities.
  • Maintained, managed, and entered refill orders into computer database.
  • Accurately filled prescriptions under the direction of a pharmacist.


Clinical Coding Specialist Contractor

  • Using ICD-9-CM, coded HCC diagnosis codes from inpatient and outpatient medical charts scanned in the computer system as provided by HCC physician offices, hospitals, and facilities.
  • Provided outstanding coding productivity and quality.

Volunteer Office Professional

  • Reviewed and verified medical records for completion and assembled in standard order for designated filing.
  • Filed medical documentation according to standard order.

Cash Application Clerk



Data Entry Clerk

  • Worked primarily with the accounting department analyzing data for month-end and quarterly closings.
  • Documented and distributed recaps to analysts for data processing.
  • Compiled end of day totals for department manager to analyze.

Contract Assignments:

  • Medical Coder
  • Medical Claims Researcher
  • Customer Service Representative
  • Office Assistant/Pharmacy Technician
  • Medical Claims Processor
  • Receptionist
  • Office Assistant



  • Medical Coding Certification


  • Pharmacy Technician Certification


  • Associate of Occupational Science in Medical Administrative Management, GPA 3.90 of 4.00


  • AHIMA Member
  • AAPC Richmond Chapter
  • Innsbrook Toastmasters
  • PFG Toastmasters (Vice President of Public Relations)

License And Certifications

  • AAPC Certified Professional Coder  - Apprentice (CPC-A)
  • PTCB Certified Pharmacy Technician (CPhT)
  • Virginia State Registered Pharmacy Technician (RPhT)
  • Nationally Registered Certified Administrative Health Assistant (NRCAHA)