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Dia Duncan

Expertise In: Pain Management

Name : Dia Duncan
Experience : 4
Specialty : Pain Management
Location : Longview,TX
Description :

Dia Duncan wishes to obtain a challenging position in a growth-oriented organization that welcomes her leadership and customer service background and fosters growth, creativity, flexibility and offers diverse job responsibilities.


  • High level knowledge of medical billing and management skills
  • Ability to work well in high-pressured environments
  • Adaptive to management styles, business models and information systems
  • Competent team player
  • Skilled at prioritizing, and able to quickly generate quality results
  • Energetic self-starter, high self-esteem, and eager to learn
  • Highly motivated individual with high degree of ethics
  • Sincere commitment to professional growth and extremely customer focused
  • Strong customer service relations


  • Managed Care (successfully obtained Gordian contract, NTSP preferred provider.)
  • Business Development
  • Develop system for reporting Outcomes.
  • Physician relations – Contract Medical Directors, Hospitalists, Physicians.
  • Present services/programs to Hospital administration
  • Appointed VP Billing.
  • Continued daily operations of MedAssociates.
  • Met and exceeded projected goals set by EmCare.
  • Created MedAssociates
  • Established billing office location in Longview, Texas
  • Recruited and trained employees in the Anesthesia billing field.
  • Implemented accounting system to include A/P, A/R, and payroll.
  • Transferred three facilities to MedAssociates
  • Implemented compliance plan.
  • Prepared monthly reports to the hospital’s CFO.
  • Increased client base to 20 facilities
  • Continued growth in 2007 through August 2008, which consisted of 45 employees, 43 facilities, 300 providers resulting in $4M monthly revenue.
  • Audited by Ardent Healthcare (MedAssociates’ largest client) in 2007, successfully retaining contract.
  • MedAssociates, LLC acquired by EmCare, Inc.
  • Contract Billing
  • Department Supervisor/Billing (OT/PT Clinic)

Affiliations: MGMA Member