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Carla Foss

Expertise In: Behavioral Health

Name : Carla Foss
Experience : 7
Specialty : Behavioral Health
Location : Peabody,MA
Description :

Carla Foss is seeking a challenging and responsible position to utilize her skills and allow her to grow within the medical field.

Skills:

  • Excellent knowledge of MedEz
  • Advanced knowledge with the AR+ billing system
  • Advanced knowledge for the following programs: Outpatient, CBAT, TCU, CSA, CBHI, SOAP, Day Treatment, ESP, CSP, Elder Services, Child Residential, and Medication Clinic

Experience:

Billing Supervisor

  • Supervise and direct billing staff of 5 billing coordinators.
  • Keep staff focused and positive.
  • Work with billing manager to keep billing process, controls streamlined and efficient.
  • Control and process special invoices and payments to clients and/ or consultants.
  • Control and process difficult offices or situations.
  • Provides support to sales and operations in achieving financial goals and customer satisfaction.
  • Respond to billing inquiries from management, clients, etc.
  • Other duties as directed by Controller and Assistant Controller.
  • Peoplesoft billing experience (projects, contract, customers)

Billing Coordinator

Conduct interviews to choose new Third Party Billing and EMR software companies

  • Choose new Third Party Billing/EMR software
  • Lead contact person with software company setting up and implementing new software
  • Training staff on new billing/EMR software
  • Trouble shooting all problems in new software with software company
  • Oversee billing office for over 15 staff in two different locations
  • Process new admits and readmits
  • Excellent knowledge of MedEz
  • Communicate with clients with billing issues and insurance companies
  • Close working relationship with clinicians and upper management with billing, insurance
  • and new software issues and updates
  • Obtain prior authorizations from each requiring insurance company
  • Resolve client and clinician issues in a timely manner
  • Acting Administrator for all websites used by the billing department
  • Attend bi-monthly staff meetings
  • Cover front desk receptionist on a daily basis

Client Financial Service Coordinator

  • Oversee 2 billing offices for over 4000 clients and over 100 clinicians at two locations
  • Manage four billing assistants in two different locations
  • Conduct monthly staff meeting
  • Evaluate staff on an ongoing basis
  • Process new admits and readmits
  • Advanced knowledge with the AR+ billing system
  • Communicate with clients with billing issues along with communicating with insurance companies on insurance issues.
  • Work closely with clinicians and upper management with billing and insurance issues
  • Responsible for hiring and firing staff along with yearly reviews
  • Inquire about client insurance coverage with insurance companies
  • Obtain prior authorizations for each insurance company
  • Resolve client and clinician issues in a timely manner
  • Manage the daily billing for 10 mental health programs
  • Advanced knowledge for the following programs: Outpatient, CBAT, TCU, CSA, CBHI, SOAP, Day Treatment, ESP, CSP, Elder Services, Child Residential, and Medication Clinic.
  • Receptionist Part-time

Greet customers to sales, service and parts

  • Answer multi line phone
  • Process cash and check payments into ADP
  • RDR cars that have been delivered to customers into DCNet
  • Prepare deposits

Contract Technician III

  • Responsible for overseeing billing and contracts for 23 contracted agencies.
  • Process quarterly expenditure reports, input budget revisions, process payment vouchers and input contract amendment forms into IMPACT.
  • Review and process monthly invoices from 23services programs.
  • Assist in processing professional service contracts.
  • Generate fiscal correspondence to providers.  Prepare fiscal reports for management staff. 
  • Provide backup support to office administration staff.

Director, Tobacco Control Program

Responsible for the Tobacco Control Program with the Framingham Board of Health. 

  • Knowledge of State and city laws regarding tobacco regulations. 
  • Conduct random youth tobacco sale compliance checks for over 100 retailers. 
  • Conduct ETS site visits. 
  • Complete all Department of Public Health monthly reports, MIS, Synar reports, quarterly expenditure reports, contract amendments, budget revisions along with all administrative duties.
  • Participate in all State Wide and regional meetings
  • Attend Board of Health meetings
  • Enforce any and all rules regarding tobacco regulations in the towns of Framingham and Natick

Receptionist

  • Greet customers to sales, service and parts
  • Answer multi line phone
  • Process cash and check payments into ADP
  • RDR cars that have been delivered to customers into DCNet
  • Prepare deposits

Accounts Receivable Coordinator

Responsible for overseeing billing for 10 Vermont facility