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Tina Kolmetz

Expertise In: Neurology

Name : Tina Kolmetz
Experience : 25
Specialty : Neurology
Location : Clinton,MI
Description :

Professional Summary:

Seeking a position in management / administrative setting or a clerical / leasing consultant’s position where I can utilize my office administration and support experience, knowledge of various computer applications and software.

Skills and Expertise:

  • 25 years in customer service
  • Worked on EMRs for over one year
  • Thorough knowledge of Medical Terminology
  • Proficient in MS Excel & Word, Easy fill PRN, AS400, Trapeze, Lotus Note, Maximo
  • Trained and schooled in Pharmacy Technician for 1.5 years
  • Trained new employees
  • Successfully managed multiple priorities & assignments
  • Minute attention to detail
  • Excellent problem solving, project management & time management
  • Highly motivated individual with a get the job done now mentality
  • Extremely patient individual who can maintain a clear mind under pressure

Experience:

1. IOD Incorporated, Madison Heights, MI
    Duration: Apr. 2013 - Present
    Designation: Client Service Representative for HIM

Responsibilities:

  • Verify authorizations for HIPAA compliance on release of information requests
  • Prepare, certify if needed, scan & handle medical records electronically, fax requests & data entry
  • Maintain confidentiality, and answer calls

Skills Used:

  • Work with medical and law enforcement professionals to make sure the proper records are obtained
  • Works on ADP, Orb, Excel, Prism, Star Navigator, HPF, Centricity, Cerner / Powerchart HIM, Lynx, and Medseries 4

2. Bartech Group, Detroit, MI
    DTE/Fermi 2, Newport, MI
    Duration: Sep. 2010 - Dec. 2011
    Designation: Word Processor II

Responsibilities:

  • Document control, records management, data entry, records imaging & distribution
  • Updated, organized and document original blueprint
  • Weekly reports of duties performed & daily confidential distribution

3. KC Transportation, Wayne, MI
    Duration: Aug. 2005 - Feb. 2006
    Designation: Dispatch Assistant

Responsibilities:

  • Customer & Public Relations
  • Updating daily reports, keep records on all dispatch boards & miscellaneous loads
  • Assisting in the scheduling & dispatching trucks for deliveries & pickups
  • Shipping & tracking vehicles to various locations
  • Entered & updated data into AS400, Penske, Covisint, & Fed EX websites
  • Performed duties with limited supervision; multi-tasking & answering calls

4. United Road Services, Romulus, MI
    Duration: May 2004 - Apr. 2005
    Designation: Dispatch Assistant

Responsibilities:

  • Customer & Public Relations
  • Assigning & dispatching drivers onto loads. Updating daily reports, keep records on all dispatch boards & miscellaneous loads
  • Assisting in the scheduling & dispatching vehicle pickup to various car dealerships & the auto factories
  • Shipping & tracking vehicles to various locations
  • Entered and updated data into different websites

5. Avis Rent a Car, Romulus, MI
    Duration: May 2001 - May 2004
    Designation: Rental Sales Agent (Aug. 2003 - May 2004)
    Fleet Clerk (May 2001 - Aug. 2003)

Responsibilities:

  • Customer service, Public & Customer relations
  • Maintain records, handle cash / credit transactions for rentals & leases to vehicles
  • Proven excellent communication, interpersonal, & organizational skills
  • Make reservations, renting vehicles, successfully assisted customers in merchandise selection
  • Maintain all data information & paperwork to each vehicle (title, registration, license plate, & maintenance) weekly and monthly reports
  • Involved with all aspects of customer service

Education:

  • Medical Terminology, Intro to Office, Maths and English, and Certificate in Pharmacy Technician (2007 - 2008)

Monroe County Community College - Monroe, MI

  • High School Diploma

James Madison High School - Norcross, GA