Physicians and medical Billers are looking for each other – we only connect them!

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Medical Coders

Code auditing
Compliance to HIPAA and other rules and regulations
Analysis of codes and procedures on a regular basis
Review of fee schedules for updates
Usage of CPT, ICD-9 and HCPCS codes
ICD-10 trained & certified
Specialized code audits for best reimbursements
Auditing Codes with ICD-9 and CPT

Medical billers

Reviewing physicians’ notes and charts for accuracy & assigning appropriate medical codes to all diagnoses or services
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Ability to handle error free electronic billing on a daily basis for faster turn around
Identifies and resolves patient billing complaints
Maintains strictest confidentiality; adheres to all HIPAA and other rules and regulations
Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor, also prepares information for the collection agency.
Ability to operate a computer and basic office equipment

Office Manager

Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
The financial performance of the revenue cycle
Assurance of accountability of all billing procedures
Develop, implement and maintain office policies and procedures
Interview, hire and train a productive medical office team and conduct performance reviews
Managing Accounts receivable to reduce A/R days
Collection of all aged account balances

Insurance Specialist

Code auditing
Negotiate and appeal claims
Following up with various payers to track payment
Completing, correcting and editing insurance claim forms
Reviewing patient records using medical coding procedures.
Responsible for detecting any coding errors or performing any modifications needed.

Front Office

Attending to patient requirements
Answers telephone and schedule appointments
Responsible for reception handling
Registers new patients and updates existing patient demographics
Responsible for basic clinical, administrative and office support
Verification on insurance benefits for patients

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Client Testimonial

“I am a mental health counselor and was previously in a group practice for several years. During this time I put my complete trust in our billing professional without truly knowing the ins and out of billing process. So when I recently became an individual practitioner I was very nervous about having to possibly figure it all out on my own.

Medical Billers and Coders was recommended to me by a colleague who was also an individual practitioner. I was completely put at ease from the start after calling and inquiring about their services. Being able to find a comprehensive service that meets my needs by providing: insurance verification and eligibility; charge and demographic entry; denial management; account analysis and follow up; payment postings; and patient scheduling has been extremely stress relieving. I was pleasantly surprised to find out that their service rate is only 7% of my collections, which is much less than what I was paying in the group practice.

The Practice Mate system was confusing to navigate at first because I was just not used to it. However, the customer service representatives were able to train me quickly in mastering the system. I have been extremely pleased with all customer service individuals I have spoken with.

My personal billing specialist has been very genuine, professional, and attentive. He has taken the time to answer all of my many questions about the process and my patient accounts. I was surprised at how thorough he has been in emailing me the minutes of our phone conversations. He is always available for me to contact.

I would strongly recommend Medical Billers and Coders to any healthcare provider who wants to work with a comprehensive billing company and professional staff that gives great results.

Juxon Morgan Lankford
Licensed Professional Counselor
Wilmington, North Carolina

Med X Medical Management Services holds your company in the highest regard as far as customer service & expertise goes; it is exceptional & very knowledgeable in all aspects of the medical claims management industry. Our decision to contract your services had as much to do with your quick, accurate, & competent response to our question, as it did with the service itself. We would never hesitate in doing business with you!

-Glorisa Harvilla