Modern Healthcare has undergone a paradigm shift in the past few years by way of ideology reframing from process orientation to customer (or more appropriately, patient) orientation. Better focus on patient care has improved the performance and financial health of many medical practices over the past few years. This is the reason that government is trying to encourage individual medical practitioners as well as hospitals to adopt a fee-for-service model. Your chiropractic clinic can also benefit tremendously from re-orientation of billing and collections processes towards patient care and satisfaction. But to initiate re-orientation, it is important to understand why the need of change is there.
Current billing and collection processes are designed to enhance financial feasibility and improve revenue cycle of the chiropractic clinic. Given this inherent emphasis, chiropractic billing and collection faces the following patient objections repeatedly –
These problems are generic to the field of Chiropractics as patient-chiropractic interactions cannot influence system inefficiencies. And billing or collections related issues arise primarily due to multiparty interactions or incorrect record keeping. To reduce these complains and improve the overall efficiency of your chiropractic billing and collections, following changes can be introduced in the revenue cycle management process –
Medicalbillersandcoders.com is a specialty coding and billing service provider that offers the experience and expertise of a team of chiropractic billers. We not only understand the process related needs for acquiring billing efficiency in your practice but also pay personal attention to patient details. Therefore, with medicalbillersandcoders.com as your billing partner you will not only see an improved financial health of your chiropractic clinic but also see a rise in customer satisfaction level and customer retention.Back