Though it may seem that increased patient engagement and reduced healthcare costs are two different but crucial concerns for healthcare facilities, they are actually interrelated to each other.
This is mainly because increased patient engagement has been proved to reduce costs and improve quality of healthcare eventually benefitting the practice’s healthcare revenue cycle in the long- term. Well informed patients are more likely to follow the entire treatment plan and hence recover faster. However patients who are indifferent and not updated to the entire process will most likely not stick to their complete healthcare plan with a high possibility of the patient’s health weakening again. Eventually this will increase healthcare costs as the additional care administered may not be covered by the patient’s insurance, resulting in payment delays and higher costs to the practice.
Industry research depicts
|Patients are interested in increased involvement about their health care; but inadequate attention has been given to acquire required skills to optimize patient engagement and shared decision making|
|Affordable Care Act and ensuing regulations encourage shared decision making and increased patient education, where patients and providers together make health care decisions customized to specific patient needs|
As lack of patient involvement in decision making can lead to decreased patient compliance, higher costs, patient education has become an essential today. Medical professionals despite Health IT systems which help involve patients; need to put in much more effort to engage patients to help them understand the healthcare system better.
Industry experts may categorize patient engagement into these areas -
Improving patient engagement at healthcare organizations-
Challenges doctors face with Patient Engagement include-
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