Amber Logan is dedicated and technically skilled medical office professional with a versatile medical billing and administration skill set developed through experience as a billing manager, billing and patient accounts representative, surgical coder and claims analyst. She excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, patient satisfaction and the bottom line. Her experience with a diverse patient population with unique needs and challenges makes her very adaptable.
She offer advanced computer skills in IDX, NextGen, MicroMD, MS Office Suite and other applications/systems.
|Medical Administration||Staff Development & Training||Policies & Procedures Manuals|
|Teambuilding & Supervision||Accounts Receivable||Patient Relations & Scheduling|
|Medicaid, Medicare & Insurance||Medical Terminology||Report & Document Preparation|
|ICD-9 & CPT Coding||Medical Documentation||HIPAA Knowledge|
Responsible for multi-million dollar radiology client account billing.
Advanced knowledge of Medicaid, Medicare, and insurance billing procedures and appeals.
Successful restructuring of client account billing with significant collections.
Authored multiple policies and procedures.
Responsible for monthly client reporting.
Departmental billing resource.
Patient relations to solve billing and payment issues.
Responsible for significantly improved OB/GYN hospital billing to include surgical coding from operative reports, communication with surgeons and CNMs, and outpatient clinic billing.
Implemented new process for CHP+ billing, payment collection, accounts receivable, and appeals with low outstanding days accounts receivable.
Departmental and clinical resource for coding, billing procedures, documentation requirements and system use.
Regular communication with multi-clinic providers, nurses, MAs, pharmacy, and laboratory staff regarding patient medical billing, medical documentation, procedures, and payments.
Wrote procedure for maternity benefits inquiry of insurance for Enrollment Services department.
Responsibility for knowledge of FQHC regulations in regards to patient care and medical billing.
Patient relations to solve billing and payment issues as well as explanation of CICP, Medicaid, Medicare, and insurance programs and benefits.
Successful restructuring of billing department and office administration.
Responsible for all practice clinical, surgical billing, and ultrasound billing as well as all practice revenue collection.
Interim practice management.
Responsible for all referrals.
Training and counseling of billing and front desk staff to improve patient communications and payments.
Worked with clinical staff to improve patient flow.
Rewrote and implemented employee handbook, all clinic documents, and surgical consents.
Improvement of insurance contracts.
Implementation of new practice software and data conversion as well as electronic credit card processing.