Michael Greene

Michael Greene can consult to resolve problems you have with reimbursement, provide denial and rejection analysis, conduct medical coding and documentation reviews, provide education on coding guidelines, and provide practice management services.

Past Role as Director of Billing & Coding Compliance

• Responsible for day-to-day operations of business office
  • Manage staff of 17 business office clerks and coders
  • Provide ongoing oversight to 16 receptionists
  • Provide billing services for 35 faculty physicians, 36 residents, 35 medical students, and 12 student health center providers
  • Bill for primary care and specialties, including Neurology, OB/Gyn, Pediatrics, Psychiatry, Sports Medicine, ENT, Internal Medicine
• Increased net collection percentage rate for clinics 20 points over 12 month period, current overall net collection rate at over 90%
• Revenues increased 27% in FY08 and 10% in FY09
• Collections increased 27% in FY08 and 20% in FY09
• Net increase of 15 providers over past 2 years (FY08 and FY09)
• Implemented a Compliance and Chart Review Program for college
• Periodic chart reviews performed for all providers
• Ensures compliance with E/M Documentation Guidelines and other regulatory guidelines
• Provide one-on-one coding education to providers, including residents and medical students
• Regular speaking engagements with College of Commerce and Business Administration/Health Care Management program
• Annual review and update of fee schedules
• Annual review of payor contracts
• Training and support for clinic and administrative staff
• Technical assistance and expertise in EHR and Practice Management software
  • Assisted with the conversion from existing system to new system
  • Assumed large role in the implementation process
• Created and maintain a Clinical Documentation and Billing Manual for all providers affiliated with the college
• Created and maintain a monthly reporting schedule to all providers
  • Revenue Trending report
  • A/R Dashboard
  • CPT Detail
  • Aging Analysis
  • Detailed Payor Mix
  • All reports sent electronically each month to the providers
• Created and maintain a Daily A/R Reconciliation to General Ledger and Financial Statements
• Assisted with the creation of Physician Compensation Model for full time foundation faculty
• Created and maintain credentialing process for provider contracts and licensure
• Created and maintain Policy and Procedures for Business Office
• Created and maintain scanning of all EOBs into computer network
• Created and maintain a checks and balance system to ensure capture of all manually input charges, including inpatient and laboratory charges
• Assisted with the creation of HIPAA Security & Electronic Transactions for UA
• Assistance with budgetary process of college and two facilities