Charlene Benson

Charlene Benson is a results-oriented professional with a strong background as a proven problem solver with ability to adapt to new situations and learn new processes and procedures with ease. Reliable, hardworking and

dedicated team player who works well under pressure. Effective communication skills with a desire to provide optimal patient satisfaction.

Skills

• Medical Terminology
• Anatomy & Physiology
• HIPAA Regulations
• Facility Billing
• Reimbursement Systems
• Government & Third-Party Payers
• Electronic Medical Records (EMR)
• Managed Care (HMO, PPO & POS)
• Insurance Claim Billing & Processing
• Diagnosis Coding from Medical Records
• Medical Office Procedures
• Keyboarding & Word Processing
• Medical Practice Management Systems
• TRICARE, Medicare & Medicaid
• MOSS & MEDISOFT
• CPT- 4, HCPCS & ICD-9-CM

EDUCATION
Medical Billing & Coding Diploma

• Working towards CPC-A Certification
• Member of the American Academy of Professional Coders (AAPC)

Past and Current experience

• Diverse organizational experience and productive in team environments
• Highly prepared and capable of effectively managing data and information
• Able to multi-task and work effectively with a large volume of information
• Highly organized and capable of prioritizing workloads to meet deadlines
• Front office skills with the ability to identify and address customer needs
• Possess a thorough knowledge of modern clinical practices and procedures
• Computer savvy and familiar with many systems and applications including MS Office Suite and MEDISOFT Proprietary Software