Susan Milbrandt

Susan Milbrandt is a dedicated medical billing professional with more than seven years' experience. She excels in analyzing medical documents and assigning codes and efficiently submit insurance claims, post payments and adjustments, and reconcile aging claims

Key Skills

• Accounts receivable
• Accounts age analysis
• Medical coding
• Medical billing
• Department manager
• Staff training
• Data entry 6000kph
• Microsoft Office 2007
• QuickBooks Accounting
• MISYS software
• Med iSOFT software
• Customer service

Professional Experience

• Following-up with payers regarding aging claims.
• Applying payments and adjustments using Medlook software.
• Provided outstanding front-desk reception, greeting patients, scheduling appointments, and collecting co-payments.
• Responsible for operating a multi-line phone system.
• Accurately coded and filed emergency transportation claims. 
• Correctly applied payments to patient accounts. 
• Researched and resolved incorrect payments, EOB rejections, and outstanding accounts. 
• Reviewed billing edits and provided insurance providers with corrected information. 
• Provided tenacious follow-up to ensure proper payments were fully collected. 
• Shift manager with staff training experience.
• Database management and system conversion.