SUZAN BALLEW is a MEDICAL BILLING SPECIALIST-TRAINING & DEVELOPMENT expert. With extensive knowledge and experience in HEALTH CARE OPERATIONS and HIPAA COMPLIANCE
Twenty years of progressive experience in management, billing, collections, insurance authorization in the health care industry,
Achieved an accounts receivable of less than 10% over 90 days.
Trained and developed staff.
Communicated with Physicians, staff, insurance company Provider Representatives, hospital administrations, etc.
Proven record of exceeding collection benchmarks, goals and strong organizational and team building skills
Self-motivated, develop and meet new challenges.
Proficient in Medisoft billing software, Microsoft Office.
Trained staff in the use of Medisoft.
ADDITIONAL KEY AREAS OF EXPERTISE
CLAIMS APPEALS
PROBLEM SOLVING
COLLECTIONS
CLIENT/CUSTOMER/PATIENT RELATIONS
CLAIMS TROUBLESHOOTING
REVENUE CYCLE MANAGEMENT
PROFESSIONAL EXPERIENCE
Managed several of these accounts which included billing, posting of payments, follow-ups, appeals.
Supervised revenue cycle management.
Provided support for physicians and mental health providers including social workers and Psychiatrists.
Analyzed and assessed accounts receivables and needs.
Responsible for submitting monthly end-of-month reports.
Submitted claims electronically.
Posted payments and followed-up on denied claims.
Managed this account effectively and addressed concerns in an expedient manner.
