KELLY J. KLEM

KELLY J. KLEM is driven, intelligent, hardworking, professional pursuing opportunities in the Medical Billing Industry.  Demonstrated success utilizing sound customer-service techniques, solid relationship-building talents, and proficient communication skills.  Recognized for being a team player who is eager, enthusiastic, and focused.

Core strengths and abilities:

• Problem Solving Skills
• Strong Work Ethic
• Reliability
• Organization, time management, planning and follow-through
• Knowledgeable in Hospital and Physician billing

EXPERIENCE:           

• Apply ICD9 and CPT codes that apply on a patient visit to the emergency room for professional and facility sides coding.
• Keep up to date any billing/coding guidelines from insurance payers
• Work denials and claim rejections
• 7 years experience in health-care (focused on Medicare) claims, billing and account management.
• Decision-making authority for a wide variety of customer issues and problems.
• Met and exceeded performance goals
• Written and verbal communications with health-care providers, other organization team leaders, and executive management.
• Ability to complete extra projects
• Completion resulting in favorable results on internal audits and insurance audits.
• Knowledge in work compensation, facility and skilled nursing facility billing.
• Experience in hospital claim Billing and account follow-through
• Ability to follow up on claim rejections and appeals in a timely manner.

Technology Skills

• Most Microsoft Applications
• Power Point
• 10 Keypad
• Chartmaxx
• GatewayEDI
• Invision
• Allegra
• Medical Manager/Sage/Emdeon