Jennyne S. Nohl

Jennyne S. Nohl has a broad range of experience in general office administration. She has acquired ability to focus and to solve problems by working independently or as a team player with little or no supervision. Always professional with co-workers and clients and handles queries with a smile. A motivated person who can work in high-pressured environment effectively. Experience in training staff on additional responsibilities. Managed staff to effectively communicate and delegate work assignments in a timely manager with outstanding and very profitable turnaround times.

Skills :

• Experienced in   billing and coding, ability to work with EOB’s, claim processing status and w/c insurance filing
• Knowledgeable in Medicare, Medicaid, Managed Care Plans, Commercial Insurance Plans, Third-Party Insurance Plans, Insurance Verification, Eligibility of Benefits, and Claim Status with Participating and Non-Participating Providers
• Data entry in Management systems, Medisoft, Mosaic, Lynx, Intergy, MS Word, Access, Excel, Power Point               
• Customer Service skills with clients and/or patients by resolving client disputes, scheduling and other work flow duties by following company policies and procedures   Proof-reading and Auditing of records/demographics  for total accuracy.
• Accounting:  Quicken, QuickBooks, Excel, Peach-tree, Lotus

Experience :

• Responsible for accounts receivable/accounts payable, bookkeeping, payroll, invoicing, data entry, customer service, banking deposits/reconciliations.
• Daily interaction and coordination with senior management and additional levels of staff utilizing skills to include professionalism in handling phone duties and written correspondence.
• Work back-end follow up with claims on the insurance side of the claim, responsibilities including inbound patient calls reviewing patient balances; verifying and updating health plan member information, credit card payments, preparing collection accounts, distributing department mail, attorney correspondence including negotiating settlements 
• Resolved rejections, insufficient payments and unpaid claims for insurance companies and patients.
• Appropriately made changes of essential information needed for insurance carriers/patients for redirection or status of initial claims. Entered and made corrections to Demographics from EMR reports.
• Created a procedure to follow-up on the account receivables for patients. Monitored account receivable problems to appropriate parties. Completed and filed documents to initiate billing corrections and refunds.
• Scheduling Coordinator, Customer Service, Auditing records and documents for accuracy, Claims processing, posting A/R and A/P. Payroll, (including tax returns and reconciliation’s), P & L Statements, Clerical support included: answering multi-phone lines, (call center environment) processed requests, filing, ordering supplies, and data entry. 
• Reviewed physician orders and processed incoming/outgoing referrals through Insurance Verification, Eligibility of Benefits, Claim Status and W/C insurance filing. Processed the DME billing, Completed local Charge entry and collections, prepared claims filing with participating and Non-Participating providers.
• Designed a system for online payments for payables, receivables and payroll.
• Completed bank reconciliation’s and posted journal entries
• Created and Filed original copies of all invoices and checks for permanent records

Education :

• Certified Billing & Coding Specialist  (CBCS)  (AAPC-CPC)
• Internship – #1- DME Supplier-Claim status verification, denial and billing issues from insurance providers, third Party Providers and customer accounts
• #2- Oncology office- Claims Processing, E/M Services, Auditing, Charge entry, A/R Insurance processing, Claim status and utilized CPT, ICD-9 and d HCPCS