Thuy (Pauline) Huynh

Thuy (Pauline) Huynh is a Medical billing professional with over 10 years’ experience in busy diverse specialty offices such as Family Practice, Internal Medicine and Pediatrics; with proven track record in billing and claims submissions. She is a self- starter, good at problem resolution, pays attention to detail and exceeds expectations.

Skills:                                                                   

• Microsoft Office Skills
• Schedule management & Patient schedule         
• Claims appeal procedures                                                           
• CMS-1500 billing forms                                                                 
• Physician billing & Administrative operations
• Current Procedural Terminology (CPT)                                  
• HCFA Common Procedural Coding System (HCPCS)         
• Quick Books
• Insurance eligibility verification                                                 
• Employee training and development
• International Classification of Disease (ICD-9CM)             
• OSHA compliance
• Medical Billing                                                                                  
• Online claim submission                                                                               
• Medical terminology

Experience:

• Cooperate with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
• Contact insurance companies to verify correct insurance information and get authorization for proper billing codes.
• Verified and created claim numbers by communicating with various insurance companies.
• Posted all insurance payments and appealed for any claims that are denied.
• Coded, billed and posted of all insurance claims
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Organized billing and invoice data and prepared accounts receivable and expected revenue reports for the doctors.
• Contacted patients for unpaid claims for HMO, PPO, and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
• Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
• Process payroll – prepared and entered data into cumulative payroll document.
• Recorded and filed employee benefit, 401k, pension plan, salary and annual evaluation information.
• Credential and re-credential all providers.
• Providers attestation

Achievements:

• Achieved 95% of billing and collection on insurance claims with 99% accuracy on electronic claims submission.

Certification:

• Certified Medical Coder (CMC)
• BS – Nursing