Alicia N. Henderson

Alicia N. Henderson is a business owner of an administrative outsourced business service.  Her objective is twork as an outsourced liaison for medical practices and assist them tprovide outstanding healthcare services ttheir patients by creating a stress free insurance billing system.  I am seeking positions in which I can help achieve these strategic administrative goals and objectives for medical providers and their practices. 

Skills:

• Nine  years of dedicated service with each company and industry of employment
• Highly trained and effective administrative professional with a strong work ethic, impeccable integrity, and commitment tsuperior job performance.
• Conscientious leader with a solid background in administrative procedures and broad experience communicating with the general public including Military personnel.
• Expertise with performing the duties of a clerical and administrative management, financial management and responsibility, personnel management, and communications management.
• Display a strong commitment toperational and team success in stressful environments and exhibit exceptional organizational skills, highly energetic, analysis, problem solving, multitasking, decision making, prioritization, and time managements.
• Ability tmeet quality standards in any environment.
• Ability twork independently in a fast pace environment.
• Type over 50 words a minute.
• 10 key experience

Experience:

• At HMBS I process medical insurance claims for medical providers and practices in accordance with HIPAA guidelines.
• I follow up on all claims that have not been paid and clean up accounts receivables.
• I alshandle insurance benefit verification, appeals, payment posting and patient demographics.
• Detailed and relentless Accounts Receivables recovery
• I perform soft collections and patient billing. 
• Reports are customized for providers taccess their patient ratio, monthly performance financial reports. 
• I work as an extension tthe existing administrative staff tensure that claims are filed accurately in a timely manner and assist in any aspect timprove the practices collection ratio.
• Credential medical providers with Medicare, Medical & CAQH
• I perform all practice management duties such as scheduling, patient reminders and patient billing.
• New Practice Set –up (contracting, credentialing, practice management) of systems for new practices.
• Revenue retention consulting

Affiliations/Certifications:

• Certificate of Completion- Graduate
• Certified Medical Billing Professional
• Professional Medical Biller’s Association
• Certified Professional Medical Biller
• American Medical Billing Association Member