Troy Duchane

Troy Duchane is a professional interested in obtaining employment as a Collections Account Manager.

Skills:

• Accomplished in indentifying and solving computer related problems.
• Skilled in customer service and multi-tasking while performing work duties.
• 8 years of experience multiple specialty coding.
• Skilled at typing 40-60 words per minute using a computer.      
• 5 years of using 10 key typing.

Experience:

• Maintained the patient's information, income reports and with balancing a daily schedule.
• Managed 3rd party payer reimbursement accounts among Health care providers.
• Maintained coding procedures with patient records for Physicians.
• Kept the records such as invoices, and incorporate charges shown on customer account.
• Supervised personnel and trained military Iraqi Soldiers on proper procedures for dispensing bulk fuels from storage distributions facilities.
• Budgeted and managed 1.2 million dollar account.
• Prepared storage shipping records and kept detailed files.
• Trained and supervised a staff of 55 involving work flow, quality control, conflict resolution and review processes.
• Wrote weekly, quarterly reports and annual inventory for a four year period.
• Achieved and maintained 100% inventory accuracy.   
• Supervised personnel and trained military Iraqi Soldiers on proper procedures for dispensing bulk fuels from storage distributions facilities.
• Researched and resolved complex question related to Claim Cases.
• Achieved/maintained 100% inventory accuracy.
• Analyze and filter electronic information in relation to the task, rejecting non-relevant information.

Affiliations:

• CCS Certificate, American Health Information Management Association

Honors

• Diploma, Delta Epsilon Tau National Honor Society, Medical Billing and Coding Program
• Certificate Petroleum Supply Specialist, Advance Training Course, U.S. Army