Carolyn G. Heath

Carolyn G. Heath is an Administrative Medical Assistant with a unique blend of experience and skills including Medical Coding, Data Entry, Customer Relations Services, Project Coordination, Medical Transcription, and Medical Billing/Insurance Procedures.  Credentials include CPC-A, CPhT, and NRCAHA.  Have a strong passion for all aspects of the medical field and is known for dedication to providing productivity. She is looking for a position that will give her a chance to work in medical coding/medical billing. She is certified in medical coding, pharmacy technician and administrative health assistant. Her credentials include CPc-A, CPhT, and NRCAHA.

Skills:

• Strong knowledge of ICD-9, CPT, and HCPCS Medical Coding Strong technical knowledge of Anatomy and Physiology
• Efficient use of Medical Coding Manuals Strong knowledge of Medical Terminology
• Strong knowledge of HIPAA Compliance Basic knowledge of Pharmacology
• Basic knowledge of Medicare Familiar with HCC Medical Coding
• Strong knowledge of Medical Billing and Insurance Familiar with Medical Office Procedures
• Basic knowledge of Medical Transcription Strong Medical Records Management
• Excellent People Skills Strong Time Management Organization
• Excellent Multi-Tasking Skills Excellent in MS Office (Word, Excel, Outlook)
• Excellent Alphanumeric and Numeric Data Entry with a typing speed of 50 to 60 wpm Basic in MS PowerPoint, QuickBooks, and Medical Software Programs (i.e., Medical Manager)

Experience:

Customer Service

• Related effectively to all types of people from varied backgrounds.
• Solved problems in multi-tasking, time-sensitive environments.

Medical Claims Processing and Research

• Researched and updated medical claim information.
• Validated and verified medical claim information.
• Processed medical claims by data entry.

Medical Coding

• Coded from hospital (inpatient) medical charts scanned in computer system using ICD-9-CM and CPT coding.
• Coded PQRI if patient is on Medicare.

Medical Office

• Administratively handled multiple phone lines, developed and prepared correspondence, and scanned documents.
• Organized and updated client correspondence files.
• Coordinated the preparation of medical record packets for insurance review for procedures, fees, and service justification.
• Professionally worked with medical staff in handling patient confidentiality.
• Handled all requests and inquiries from medical staff.
• Assisted with special projects as warranted.

Pharmacy Technician

• Sole primary support for pharmacist in assisting with filling new and refill orders to be sent to various facilities.
• Maintained, managed, and entered refill orders into computer database.
• Accurately filled prescriptions under the direction of a pharmacist.

 

Clinical Coding Specialist Contractor

• Using ICD-9-CM, coded HCC diagnosis codes from inpatient and outpatient medical charts scanned in the computer system as provided by HCC physician offices, hospitals, and facilities.
• Provided outstanding coding productivity and quality.

Volunteer Office Professional

• Reviewed and verified medical records for completion and assembled in standard order for designated filing.
• Filed medical documentation according to standard order.

Cash Application Clerk

 

 

Data Entry Clerk

• Worked primarily with the accounting department analyzing data for month-end and quarterly closings.
• Documented and distributed recaps to analysts for data processing.
• Compiled end of day totals for department manager to analyze.

Contract Assignments:

• Medical Coder
• Medical Claims Researcher
• Customer Service Representative
• Office Assistant/Pharmacy Technician
• Medical Claims Processor
• Receptionist
• Office Assistant

Education:

MEDICAL SOCIETY OF VIRGINIA

• Medical Coding Certification

VIRGINIA INSTITUTE FOR PHARMACY TECHNICIANS

• Pharmacy Technician Certification

BETA TECH (CENTURA COLLEGE)

• Associate of Occupational Science in Medical Administrative Management, GPA 3.90 of 4.00

Affiliations:

• AHIMA Member
• AAPC Richmond Chapter
• Innsbrook Toastmasters
• PFG Toastmasters (Vice President of Public Relations)

License And Certifications

• AAPC Certified Professional Coder  - Apprentice (CPC-A)
• PTCB Certified Pharmacy Technician (CPhT)
• Virginia State Registered Pharmacy Technician (RPhT)
• Nationally Registered Certified Administrative Health Assistant (NRCAHA)