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Tracie K. Nelson

Expertise In: Mental Health,
Name : Tracie K. Nelson
Experience : 12
Specialty : Mental Health,
Location : Foley,AL
Description :

Tracie K. Nelson wishes to obtain a challenging position in an organization that will utilize her skills effectively.


  • Strong ability to execute based on strategic objectives
  • Big-picture focus on company goals
  • Solid experience managing cross-functional teams
  • Administrative and communication Skills
  • Customer/Patient Relations
  • Departmental Operations Management
  • Fast Learner
  • Hard-worker
  • Inventory Control
  • Performance Evaluations
  • Problem Resolution
  • Process Redesign
  • Total quality management
  • Competent computer knowledge, software programs and computer skills


  • Department Manager/Sales Floor Associate/Cashier
  • Customer Service
  • Retail Merchandising
  • Manage seven departments and twenty associates
  • Maintain compliance and contractual issues
  • Behavioral Health Claims Specialist
  • Submit claims
  • 80% denial overturns
  • Maintained 95% approved claim percentage


  • Bookkeeping and Tax Returns
  • Customer Service
  • Estimating and Problem Solving
  • Escrow Secretary
  • Open and work up escrow files
  • Assist Escrow Agent

Office Manager

  • Oversaw employee insurance, credit union and 401K for Somervell Partners and Glen Rose Restaurant Ventures
  • Maintained books for all Xcelon Group entities
  • Claims Department Manager/Claims Processor
  • Manage eight claims processors
  • Compile and implement departmental policies and procedures
  • Assist Information Technology department in creating new claims software
  • Process claims
  • All batching of claims and compiling bank deposit
  • Handling all elevated claims issues
  • Maintaining all payer benefit manuals


  • Ultimate Medical Academy
  • Associate of Science – Medical Billing and Coding (Expected August 2013)


  • Certified Professional Coder  (IT)
  • Quickbooks

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