Carla Foss

Carla Foss is seeking a challenging and responsible position to utilize her skills and allow her to grow within the medical field.

Skills:

• Excellent knowledge of MedEz
• Advanced knowledge with the AR+ billing system
• Advanced knowledge for the following programs: Outpatient, CBAT, TCU, CSA, CBHI, SOAP, Day Treatment, ESP, CSP, Elder Services, Child Residential, and Medication Clinic

Experience:

Billing Supervisor

• Supervise and direct billing staff of 5 billing coordinators.
• Keep staff focused and positive.
• Work with billing manager to keep billing process, controls streamlined and efficient.
• Control and process special invoices and payments to clients and/ or consultants.
• Control and process difficult offices or situations.
• Provides support to sales and operations in achieving financial goals and customer satisfaction.
• Respond to billing inquiries from management, clients, etc.
• Other duties as directed by Controller and Assistant Controller.
• Peoplesoft billing experience (projects, contract, customers)

Billing Coordinator

Conduct interviews to choose new Third Party Billing and EMR software companies

• Choose new Third Party Billing/EMR software
• Lead contact person with software company setting up and implementing new software
• Training staff on new billing/EMR software
• Trouble shooting all problems in new software with software company
• Oversee billing office for over 15 staff in two different locations
• Process new admits and readmits
• Excellent knowledge of MedEz
• Communicate with clients with billing issues and insurance companies
• Close working relationship with clinicians and upper management with billing, insurance
• and new software issues and updates
• Obtain prior authorizations from each requiring insurance company
• Resolve client and clinician issues in a timely manner
• Acting Administrator for all websites used by the billing department
• Attend bi-monthly staff meetings
• Cover front desk receptionist on a daily basis

Client Financial Service Coordinator

• Oversee 2 billing offices for over 4000 clients and over 100 clinicians at two locations
• Manage four billing assistants in two different locations
• Conduct monthly staff meeting
• Evaluate staff on an ongoing basis
• Process new admits and readmits
• Advanced knowledge with the AR+ billing system
• Communicate with clients with billing issues along with communicating with insurance companies on insurance issues.
• Work closely with clinicians and upper management with billing and insurance issues
• Responsible for hiring and firing staff along with yearly reviews
• Inquire about client insurance coverage with insurance companies
• Obtain prior authorizations for each insurance company
• Resolve client and clinician issues in a timely manner
• Manage the daily billing for 10 mental health programs
• Advanced knowledge for the following programs: Outpatient, CBAT, TCU, CSA, CBHI, SOAP, Day Treatment, ESP, CSP, Elder Services, Child Residential, and Medication Clinic.
• Receptionist Part-time

Greet customers to sales, service and parts

• Answer multi line phone
• Process cash and check payments into ADP
• RDR cars that have been delivered to customers into DCNet
• Prepare deposits

Contract Technician III

• Responsible for overseeing billing and contracts for 23 contracted agencies.
• Process quarterly expenditure reports, input budget revisions, process payment vouchers and input contract amendment forms into IMPACT.
• Review and process monthly invoices from 23services programs.
• Assist in processing professional service contracts.
• Generate fiscal correspondence to providers.  Prepare fiscal reports for management staff. 
• Provide backup support to office administration staff.

Director, Tobacco Control Program

Responsible for the Tobacco Control Program with the Framingham Board of Health. 

• Knowledge of State and city laws regarding tobacco regulations. 
• Conduct random youth tobacco sale compliance checks for over 100 retailers. 
• Conduct ETS site visits. 
• Complete all Department of Public Health monthly reports, MIS, Synar reports, quarterly expenditure reports, contract amendments, budget revisions along with all administrative duties.
• Participate in all State Wide and regional meetings
• Attend Board of Health meetings
• Enforce any and all rules regarding tobacco regulations in the towns of Framingham and Natick

Receptionist

• Greet customers to sales, service and parts
• Answer multi line phone
• Process cash and check payments into ADP
• RDR cars that have been delivered to customers into DCNet
• Prepare deposits

Accounts Receivable Coordinator

Responsible for overseeing billing for 10 Vermont facility