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Monica O’Neal

Expertise In: Urology,
Name : Monica O’Neal
Experience : 20
Specialty : Urology,
Location : Covington,GA
Description :

Monica O’Neal has 20 years experience in healthcare management with specialty in Certified Professional Coding. She is self-motivated and self-directed, improved the efficiency and accuracy of the office by restructuring the organizational flow. Has proven ability to work under pressure and remain focused during constant interruptions.


  • Extremely Knowledge with regard to Medical Coding guidelines and coding techniques (ICD-9, CPT-4, HCPS, and DRG’s)
  • Proficient in physician, inpatient/outpatient coding, and facility coding.
  • Strong knowledge of medical terminology, anatomy and physiology, and disease process.
  • Very efficient in Microsoft Office Software, including Word, Excel, and Powerpoint, in addition to 3M, and encoder pro.
  • Able to type 65+ wpm and 350+ dpm
  •  Utilize strong communication skills in a variety of professional settings.
  • Results focused, client-oriented Supervisory/Management with extensive experience working in a high-volume, deadline-driven environment.


  • Business Office Manager
  • Supervise fifteen employees. 
  • Ensure proper training and adherence to policies, procedure processes and work quality. 
  • Responsible for back log management proper controls are in place resulting in maximized efficiency and reimbursement.  
  • Effective in planning and implementing processes, staff development standardization, and measures to ensure positive results.
  • E/M Coding, & OP.

Certified Professional Coder     

  • Accurately assigns HCPCS codes to include CPT 4 and modifiers E/M, IN-PT, & OUT-PT. 
  • Code routine diagnosis and treatment of hospital patients and abstracts information from patient records following established methods and procedures. 
  • Abstracts and enters all required clinical and demographic data into the medical record abstracting system. 
  • Maintain productivity logs. Generate required research/data reports.

Reimbursement Coordinator  

  • Supervised and train four employees.  Physician credentialing.
  • Responsible for accounts receivable follow-up of four physicians. 
  • Daily functions include insurance verifications; post daily surgery/office charges, EOB’s/self-pay payments. 
  • Electronic claim submission.
  • Monthly meeting with physician to discuss A/R.
  • Produce reports as need for physicians and practice administrator.

Accountant Clerk

  • Reconcile invoices and apply case sent by payers in an accurate and timely manner. 
  • Research and resolve debit and credit memos, billing questions from insurance carriers.
  • Accounts receivable follow-up.   
  • Electronic and hard-copy claim submission.
  • Payroll entered weekly for field staff.
  • On-call scheduler once a month.


  • Certified Coding Specialist (CCS)
  • AHIMA - Studying to take certification February 2013.
  • BS Business Administration; Minor in Marketing
  • GPA: 3.0/3.5
  • Certified Professional Coder (CPC)
  • Certified Medical Assistant (CMA)
  • GPA: 3.5/4.0

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