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Expertise In: Cardiology,
Experience : 6
Specialty : Cardiology,
Location : Bakersfield,CA
Description :

VIRGINIA PEEK has 16 years of experience in Clinical Support, Office Management, and Insurance, Certified Professional Coder (CPC), American Academy of Professional Coders (AAPC). She has 6 years of experience in Data Entry and Medical Billing/Coding. She is Proficient in Injections, Venipuncture, EKGs, Halter Monitors, and Vitals. She is Customer service oriented with efficient front-office skills. She has Knowledge of modern clinical and medical practices and procedures. She has diverse organizational experience and productive in team environments


  • Insurance Claim Billing & Processing Government & Third-Party Payers Managed Care (HMO, PPO & POS)
  • TRICARE, Medicare, Medicaid Electronic Medical Records (EMR) CPR, AED, First Aid Certified
  • HIPAA Guidelines
  • Insurance Claim Billing & Processing Government & Third-Party Payers Managed Care (HMO, PPO & POS)
  • Moss and MEDISOFT Proprietary Software
  • Microsoft Excel, MS Word, PowerPoint
  • Navision
  • Lotus
  • DSG
  • Medical Terminology
  • Medical Office Administration
  • Medical Insurance Records
  • Appointment Scheduling
  • Medical Office Procedures
  • Keyboarding 50 WPM
  • Computer Medical Billing
  • Physiology
  • Word Perfect
  • Accounting
  • Interpersonal Skills
  • 10 key
  • Confidentiality


Medical Biller

  • Processed patient's billing, statements, post transaction & data in order to push through DSG
  • Ensure coded data accurately reflects service provided based on documentation
  • Worked the Bi-weekly reports, inquiry, working up all invoices, claims and ancillaries Responsible for the reports distribution
  • Proficient of physician coding, in and outpatient coding and facility coding
  • Submit reimbursement claims to insurance companies
  • Maintained billing records, Researched and resolved incorrect payments
  • Proficient with Lotus Notes 8.5, Navision, DSG, and some Jopari
  • Submit reimbursement claims to insurance companies
  •  File reports, manage outgoing claims, invoices and statements to be mailed

Medical Specialist/Coder (part-time)

  • Part time Medical Specialist coding
  • Worked virtually for Regional Pathology
  • Reviewed unpaid claims and corrected billing errors and resubmitted for payment
  • Communicated with Insurance companies to verify claim.


  • Oversaw daily operations, developed employee schedules, greeted customers, and addressed customer service issues for 3 hotels
  • Collect self-pay account balances, work off A/R, review EOBs and establish payment plans
  • Prepare Accounts Receivable adjustments for processing and approval
  • Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts. Reviewed billing edits and provided corrected information. Provided tenacious follow-up to ensure proper payments were fully collected.
  • Trained, mentored, and managed a team of 30+ employees, including employees at 2 remote hotel locations
  • Enforced quality customer service practices to promote repeat and referral business
  • Handled cash deposits and other forms of payment
  • Prepared periodic accounting reports Lead, Guest Service Relations
  • Assisted hotel manager in making deposits, ordering supplies, set up for corporate events, and served as backup hotel manager in her absence
  • Performed audits, made bank deposits, implemented agendas, trained employees on new procedures, and compiled management reports
  • Trained new employees, worked the front desk, answered phones, and handled complaints
  • Provided executive assistance to aid committee department heads in achieving objectives
  • Prepared correspondence and utilized computer programs in support of hotel operations

Night Audit Manager

  • Prepared employee schedules and managed payroll functions
  • Provide excellent customer service to guests and ensured corporate procedures were being followed
  • Monitored performance of all hotel operational teams to ensure profitability
  • Follow up on errors and correct as needed while completing nightly audits

Office Manager

  • Performed all billing and coding for office
  • Managed all accounts payable and receivable
  • Prepared bi-weekly payroll, managed all insurance billing and ordered lab materials needed
  • Researched accounts receivable and consult with insurance companies to institute settlement of accounts

Office Manager for General Practitioner and Internist

  • Performed all medical billing/coding and managed accounts payable/receivable
  • Brought past due accounts to current status. 
  • Worked front and back office
  • Gave patient injections, venipuncture, EKG’s, halter monitor, took vitals. 
  • Organized filing systems and patient charts
  • Set appointments, filed paperwork, collected patient data, ordered supplies
  • Performed a wide range of clerical tasks in support of clinical objectives


  • Applied Associates of Science Degree & Diploma in Medical Billing & Coding –  4.00 GPA
  • CPC Certified, AAPC
  • Associates Arts & Science Degree in General Studies, & Medical – 3.98 GPA
  • Medical Assistant Diploma – 1983,  3.80 GPA

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