Tina Kolmetz
Name : Tina Kolmetz
Experience : 25
Specialty : Neurology,
Location : Clinton,MI
Description :
Professional Summary:
Seeking a position in management / administrative setting or a clerical / leasing consultant’s position where I can utilize my office administration and support experience, knowledge of various computer applications and software.
Skills and Expertise:
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25 years in customer service
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Worked on EMRs for over one year
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Thorough knowledge of Medical Terminology
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Proficient in MS Excel & Word, Easy fill PRN, AS400, Trapeze, Lotus Note, Maximo
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Trained and schooled in Pharmacy Technician for 1.5 years
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Trained new employees
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Successfully managed multiple priorities & assignments
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Minute attention to detail
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Excellent problem solving, project management & time management
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Highly motivated individual with a get the job done now mentality
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Extremely patient individual who can maintain a clear mind under pressure
Experience:
1. IOD Incorporated, Madison Heights, MI
Duration: Apr. 2013 - Present
Designation: Client Service Representative for HIM
Responsibilities:
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Verify authorizations for HIPAA compliance on release of information requests
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Prepare, certify if needed, scan & handle medical records electronically, fax requests & data entry
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Maintain confidentiality, and answer calls
Skills Used:
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Work with medical and law enforcement professionals to make sure the proper records are obtained
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Works on ADP, Orb, Excel, Prism, Star Navigator, HPF, Centricity, Cerner / Powerchart HIM, Lynx, and Medseries 4
2. Bartech Group, Detroit, MI
DTE/Fermi 2, Newport, MI
Duration: Sep. 2010 - Dec. 2011
Designation: Word Processor II
Responsibilities:
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Document control, records management, data entry, records imaging & distribution
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Updated, organized and document original blueprint
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Weekly reports of duties performed & daily confidential distribution
3. KC Transportation, Wayne, MI
Duration: Aug. 2005 - Feb. 2006
Designation: Dispatch Assistant
Responsibilities:
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Customer & Public Relations
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Updating daily reports, keep records on all dispatch boards & miscellaneous loads
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Assisting in the scheduling & dispatching trucks for deliveries & pickups
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Shipping & tracking vehicles to various locations
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Entered & updated data into AS400, Penske, Covisint, & Fed EX websites
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Performed duties with limited supervision; multi-tasking & answering calls
4. United Road Services, Romulus, MI
Duration: May 2004 - Apr. 2005
Designation: Dispatch Assistant
Responsibilities:
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Customer & Public Relations
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Assigning & dispatching drivers onto loads. Updating daily reports, keep records on all dispatch boards & miscellaneous loads
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Assisting in the scheduling & dispatching vehicle pickup to various car dealerships & the auto factories
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Shipping & tracking vehicles to various locations
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Entered and updated data into different websites
5. Avis Rent a Car, Romulus, MI
Duration: May 2001 - May 2004
Designation: Rental Sales Agent (Aug. 2003 - May 2004)
Fleet Clerk (May 2001 - Aug. 2003)
Responsibilities:
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Customer service, Public & Customer relations
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Maintain records, handle cash / credit transactions for rentals & leases to vehicles
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Proven excellent communication, interpersonal, & organizational skills
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Make reservations, renting vehicles, successfully assisted customers in merchandise selection
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Maintain all data information & paperwork to each vehicle (title, registration, license plate, & maintenance) weekly and monthly reports
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Involved with all aspects of customer service
Education:
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Medical Terminology, Intro to Office, Maths and English, and Certificate in Pharmacy Technician (2007 - 2008)
Monroe County Community College - Monroe, MI
James Madison High School - Norcross, GA