{"id":15482,"date":"2022-06-16T10:29:21","date_gmt":"2022-06-16T10:29:21","guid":{"rendered":"https:\/\/www.medicalbillersandcoders.com\/blog\/?p=15482"},"modified":"2025-06-17T12:07:15","modified_gmt":"2025-06-17T12:07:15","slug":"importance-of-a-r-follow-up-in-medical-billing","status":"publish","type":"post","link":"https:\/\/www.medicalbillersandcoders.com\/blog\/importance-of-a-r-follow-up-in-medical-billing\/","title":{"rendered":"Importance of A\/R Follow-up in Medical Billing"},"content":{"rendered":"<h2 class=\"ai-optimize-6\" style=\"text-align: left;\"><strong>Importance of A\/R Follow-up<\/strong><\/h2>\n<p class=\"ai-optimize-7 ai-optimize-introduction\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Medical billing is a complicated process that requires special skills in medical billing, coding, denial, and AR management from experienced and well-trained staff. The financial health and success of any medical practice are dependent on maintaining positive cash flow. <\/span><\/p>\n<p class=\"ai-optimize-8\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">In order to provide patient care and cover expenses, it\u2019s important that payments are not delayed, lost, or denied. With the understanding of billing guidelines and a highly trained staff in place, you\u2019ll start to reap the benefits of high first-pass acceptance rates and shorter billing cycles. <\/span><\/p>\n<p class=\"ai-optimize-9\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">But even when everything goes right, some claims will still be rejected or denied. The accounts receivable (A\/R) follow-up team in a healthcare organization is responsible for looking after such denied claims and reopening them to receive rightful reimbursement from the insurance carriers.<\/span><\/p>\n<p class=\"ai-optimize-10\" style=\"text-align: left;\"><a href=\"tel:888-357-3226\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-18871\" src=\"https:\/\/www.medicalbillersandcoders.com\/blog\/wp-content\/uploads\/2024\/05\/Legacy-AR-MBC-2.jpg\" alt=\"Legacy AR - MBC\" width=\"700\" height=\"200\" \/><\/a><\/p>\n<p class=\"ai-optimize-11\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Even though these claims could be held up by simple mistakes, you will be surprised to know that over half of denied or rejected claims are never reworked. This means that the average healthcare provider is leaving thousands of unclaimed dollars on the table every year. <\/span><\/p>\n<p class=\"ai-optimize-12\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">In this article, we just highlighted some key benefits and overall importance of A\/R follow-up in medical billing.\u00a0<\/span><\/p>\n<h2 class=\"ai-optimize-13\" style=\"text-align: left;\"><strong>Importance of A\/R Follow-up in Medical Billing:<\/strong><\/h2>\n<h3 class=\"ai-optimize-14\" style=\"text-align: left;\"><span style=\"font-weight: 400;\"><strong>Claim follow-up:<\/strong> <\/span><\/h3>\n<p class=\"ai-optimize-15\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">It may be possible that all submitted claims are not received by the insurance carrier or your billing team might have missed submitting some claims. One of the biggest delays in payment is resulting from the claim not getting filed. In simpler words, the claim wasn\u2019t received by the insurance carrier. <\/span><\/p>\n<p class=\"ai-optimize-16\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">This normally happens after paper claims get lost or misplaced somewhere along the way before they are delivered. To avoid such blunders, it\u2019s wise to send claims electronically if you can. In case the claim has not been followed up on quickly, it could be weeks or longer before your firm realizes that the insurance firm never received your claim. <\/span><\/p>\n<p class=\"ai-optimize-17\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">For paper claims, 10 business days pass prior to calling the insurance firm to confirm whether the claim was received.<\/span><\/p>\n<h3 class=\"ai-optimize-18\" style=\"text-align: left;\"><span style=\"font-weight: 400;\"><strong>Managing denied claims:<\/strong> <\/span><\/h3>\n<p class=\"ai-optimize-19\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Depending on the denial reason, you can actually send out a new claim request with all required corrections before you even receive the paper denial via mail. <\/span><\/p>\n<p class=\"ai-optimize-20\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">By contacting the insurance firm and inquiring why they denied your claim rather than waiting for your paper denial explaining the reason through the mail, the A\/R team can make sure that all claims get corrected as fast as possible. <\/span><\/p>\n<p class=\"ai-optimize-21\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Resubmitting the claims up to<strong> 7 days<\/strong> earlier instead of waiting for the mail will undoubtedly reduce the turnaround time for your payments.<\/span><\/p>\n<h3 class=\"ai-optimize-22\" style=\"text-align: left;\"><span style=\"font-weight: 400;\"><strong>Recover overdue payments:<\/strong> <\/span><\/h3>\n<p class=\"ai-optimize-23\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">A\/R follow-ups assist all nursing homes, physicians, hospitals, etc. in recovering late payments without a hassle. <\/span><\/p>\n<p class=\"ai-optimize-24\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">When the healthcare provider has a team that can constantly involve itself in the claims follow-up procedures, it becomes stress-free for the healthcare provider to receive payments in a timely manner. <\/span><\/p>\n<p class=\"ai-optimize-25\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Your experienced, skilled team will read the explanation of benefits and will resubmit the claim with the required information to receive overdue payments.\u00a0<\/span><\/p>\n<h3 class=\"ai-optimize-26\" style=\"text-align: left;\"><span style=\"font-weight: 400;\"><strong>Provide financial stability:<\/strong> <\/span><\/h3>\n<p class=\"ai-optimize-27\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">As discussed earlier, healthy cash flow provides financial stability to the practice and ensures the smooth functioning of day-to-day activities. <\/span><\/p>\n<p class=\"ai-optimize-28\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Healthcare providers need to maintain a secure flow of revenue to cover expenses and provide the needed patient care services effectively; the A\/R department makes sure that all this is taken care of.<\/span><\/p>\n<h3 class=\"ai-optimize-29\" style=\"text-align: left;\"><span style=\"font-weight: 400;\"><strong>Manage pending claims:<\/strong> <\/span><\/h3>\n<p class=\"ai-optimize-30\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">At times, claims will be kept pending for a certain duration of time as a result of additional information needed for the respective member. <\/span><\/p>\n<p class=\"ai-optimize-31\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">By executing a proper follow-up, the A\/R team can notify the member regarding the situation so appropriate action can be taken and the entire process is sped up again.<\/span><\/p>\n<h2 class=\"ai-optimize-32\" style=\"text-align: left;\"><strong>Need Assistance in Medical Billing?<\/strong><\/h2>\n<p class=\"ai-optimize-33\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Even though A\/R follow-up is an important part of medical billing, most practices won\u2019t be able to pay much attention to it due to a lack of skilled manpower. <\/span><\/p>\n<p class=\"ai-optimize-34\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">It requires skilled and experienced manpower who have handled specialty-wise billing and handled that specific insurance carrier. <\/span><\/p>\n<p class=\"ai-optimize-35\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Otherwise, such inexperienced and unskilled A\/R experts might be unable to handle claim denials resulting in increased rejected payments. <\/span><\/p>\n<p class=\"ai-optimize-36\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">In such cases, if hiring a skilled A\/R expert is not possible then you can always outsource you\u2019re A\/R function to the medical billing company.<\/span><\/p>\n<h2 class=\"ai-optimize-37\" style=\"text-align: left;\"><strong>How MBC <\/strong><strong>can\u00a0<\/strong><strong>Help you?<\/strong><\/h2>\n<p class=\"ai-optimize-38\" style=\"text-align: left;\"><b>Medical Billers and Coders (MBC)<\/b><span style=\"font-weight: 400;\"> is a <a href=\"https:\/\/www.medicalbillersandcoders.com\/\">leading medical billing company<\/a> providing complete <a href=\"https:\/\/www.medicalbillersandcoders.com\/revenue-management-services.aspx\">revenue cycle services<\/a>. At MBC, one of your daily tasks is pursuing every dollar owed by your practice. <\/span><\/p>\n<p class=\"ai-optimize-39\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Our daily workflow automates this task with a <a href=\"https:\/\/www.cms.gov\/medicare\/coding-billing\/electronic-billing\/claim-status-request-response\">claim follow-up<\/a>\u202fthat generates patient and payer collection worklists so you can prioritize follow-up tasks, boost collections, and reduce the days spent in <a href=\"https:\/\/www.medicalbillersandcoders.com\/revenue-management-services.aspx?DivId=account-receivable\">Accounts Receivable<\/a> in A\/R.<\/span><\/p>\n<p style=\"text-align: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18872\" src=\"https:\/\/www.medicalbillersandcoders.com\/blog\/wp-content\/uploads\/2024\/05\/Our-Achievements-MBC-2.jpg\" alt=\"Our Achievements - MBC\" width=\"707\" height=\"189\" \/><\/p>\n<p class=\"ai-optimize-40\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Simplifying your medical billing process and having an automated A\/R follow-up process for reworking denied claims is essential to the success of any practice. <\/span><\/p>\n<p class=\"ai-optimize-41\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">To know more about our A\/R follow-up services, contact us at <a href=\"mailto:info@medicalbillersandcoders.com\">info@medicalbillersandcoders.com<\/a> or call us at: <strong><a href=\"tel: 888-357-3226\">888-357-3226<\/a><\/strong>.<\/span><\/p>\n<h4 class=\"ai-optimize-42\" style=\"text-align: left;\"><strong>Read more:<\/strong><\/h4>\n<blockquote>\n<p class=\"entry-title\"><a href=\"https:\/\/www.medicalbillersandcoders.com\/blog\/legacy-ar-in-orthopedic\/\" rel=\"bookmark\">Strategies for Resolving Legacy AR in Orthopedic Practices<\/a><\/p>\n<p class=\"entry-title\"><a href=\"https:\/\/www.medicalbillersandcoders.com\/articles\/practice-administration\/pros-and-cons-of-various-payment-models-and-their-effect-on-practices.html\">Pros and Cons of Various Payment Models and their Effect on Practices<\/a><\/p>\n<\/blockquote>\n<h2 class=\"ai-optimize-43\" style=\"text-align: left;\"><strong>FAQs:<\/strong><\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1750161967466\"><strong class=\"schema-faq-question\">1. Why is A\/R follow-up important in medical billing?<\/strong> <p class=\"schema-faq-answer\">A\/R follow-up is crucial because it helps recover denied or overdue claims, ensuring timely payments and maintaining positive cash flow for medical practices.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1750161982355\"><strong class=\"schema-faq-question\">2. What happens if claims are not followed up on?<\/strong> <p class=\"schema-faq-answer\">Without follow-up, many denied claims remain unresolved, leading to lost revenue and financial strain on the practice, as over half of denied claims are never reworked.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1750161992293\"><strong class=\"schema-faq-question\">3. How can electronic claims submission help?<\/strong> <p class=\"schema-faq-answer\">Submitting claims electronically reduces the chances of claims being lost or misplaced, speeding up the process and minimizing delays in payment.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1750162002576\"><strong class=\"schema-faq-question\">4. What can A\/R teams do to manage denied claims effectively?<\/strong> <p class=\"schema-faq-answer\">A\/R teams can quickly contact insurance carriers to understand denial reasons and resubmit corrected claims before receiving the official denial notice, improving turnaround time.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1750162015802\"><strong class=\"schema-faq-question\">5. How does outsourcing A\/R functions benefit medical practices?<\/strong> <p class=\"schema-faq-answer\">Outsourcing A\/R functions allows practices to access skilled expertise in claim management, ensuring effective follow-up on payments without straining internal resources.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Importance of A\/R Follow-up Medical billing is a complicated process that requires special skills in medical billing, coding, denial, and AR management from experienced and well-trained staff. The financial health and success of any medical practice are dependent on maintaining positive cash flow. In order to provide patient care and cover expenses, it\u2019s important that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15483,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[3470,3467,3471,807,2540,15,357,315],"class_list":["post-15482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accounts-receivables","tag-a-r-follow-up","tag-a-r-follow-up-in-medical-billing","tag-a-r-follow-ups","tag-accounts-receivable","tag-billing-guidelines","tag-medical-billing","tag-medical-billing-company","tag-medical-billing-process"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Importance of A\/R Follow-up in Medical Billing<\/title>\n<meta name=\"description\" content=\"Discover the importance of A\/R follow-up in medical billing. 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