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ICD-10 Deadline October 1, 2015: Talk to Your Vendors and Health Plans

Get Ready Now with the New CMS Quick Start Guide!

While ICD-10 is almost here, you still have time to get ready. But you must get ready now.

Each day this week we are highlighting 1 of the 5 steps from the new Quick Start Guide:

  1. Make a Plan
  2. Train Your Staff
  3. Update Your Processes
  4. Talk with Your Vendors and Health Plans
  5. and Test Your Systems and Processes. Today our focus is

Step: 4 Talk to Your Vendors and Health Plans

  • Call your vendors to confirm the ICD-10 readiness of your practice’s systems
  • Confirm that the health plans, clearinghouses, and third-party billing services you work with are ICD-10 ready
  • Ask vendors, health plans, clearinghouses, and third-party billers about testing opportunities


  • You can use forms available in the Road to 10’s Template Library to guide discussions with vendors, health plans, clearinghouses, and billing services
  • Double check that you’ve identified all systems that use ICD codes—e.g., practice management systems, electronic health record (EHR) products—when contacting vendors
  • Update contracts with vendors and health plans as needed
  • Transition costs for small medical practices could be substantially lower than projected earlier:
    • Many EHR vendors are including ICD-10 in their systems or upgrades—at little or no cost to their customers
    • Software and systems costs for ICD-10 could be minimal for many providers

To learn more about getting ready, visit for free resources including the Road to 10 tool designed especially for small and rural practices, but useful for all health care professionals.

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