Will Artificial Intelligence (AI) Change The Way Pharmacy Professionals Work?

Artificial Intelligence (AI) is disrupting the information growth and how the information is processed and implemented? Though we perceive Artificial Intelligence (AI) as a machine replacement of human abilities AI does add more value to the already set process. Pharmacy billing which has seen a trifle of innovation will need effective technology to emerge as an equitable billing system.

The pharmacy has been able to keep up with the expanding demands for prescriptions, increasing operating costs and lower reimbursements even in the face of a shortage of qualified pharmacists and increasing pressure to remain in the ambit of Affordable Care Act. The industry has been able to enhance efficiency and promote safety by enabling automation and technology in every field of its operations.

AI or Artificial Intelligence is changing the world scenario in every domain that you can think of and the rate of transformation is accelerating at an exponential speed. AI has the potential to bring value to pharmacy billing and reimbursement which is an indispensable part of healthcare. AI systems help in Pharmacy Medical Billing Service by providing information on patient demographics, gene interactions, relevant family history records, patient medical records, medications and combining it with a gamut of factors, guidelines, and research in order to bring up improved healthcare outcomes. This opens up exciting opportunities to use AI in Pharmacy billing service by software companies like IBM that has developed Pharmacy centric systems like Watson.

AI holds the key to upgrade the pharma industry to meet the needs of both the patients and society. It helps the pharmacists to handle a larger number of patients and ensuring better health outcomes. But pharmacy is viewed as a commercial business which refills prescriptions. The kind of business that dispenses medicine in exchange for money and one which does not have time to care for the patients. In order to remain relevant to the healthcare industry and retain their place in the onslaught of programmers like Watson, it is imperative for the Pharmacist to bring quality initiatives, “softer skills”, and close personal humane interaction to become health management centers.

A Pharmacist Should:

  • Be able to shift the focus away from merely drug dispensing to include the broader range of services like immunizations, screenings etc.
  • Help people in getting most out of their medicines and ultimately live healthy.
  • Bring change at their local level.
  • Collaborate with other healthcare

In Order To Achieve This And More With The Technology Available, Pharmacies Can Become:

  • Comprehensive health management center instead of drug distribution centers.
  • Technology relating to stocking and label of drugs can be more widely used say in rural areas to save working hours.
  • With the increased use of wearable sensors and health trackers, pharmacies can help analyze and interpret data pertaining to patients.
  • Giving more personalized attention to the patient in terms of resolving queries relating to the prescriptions and other general supplements.
  • Accessing cloud-based algorithms and digital health solutions to help in drug development, personalized care, patient monitoring, diagnosis, clinical trials and others

AI programs and applications will primarily help in analyzing the relation between prevention, treatment of maladies and proactive patient outcomes. AI in the pharma space is working in tandem with researchers for expanding existing drug treatment processes and initiating faster clinical trials. It is even working to predict future epidemic outbreaks by using AI learning based on the history of previous outbreaks.

Pharma industry will greatly benefit from AI which will empower the pharmacists when they will embrace it and upgrade the practices that they have been following. Already the industry has a kind of AI in place which helps in the management of the pharmacy, utilizing in-house patient and drug data, identifying potential complications related to medications, and prior clinical screening. In future AI can be leveraged to help people get most from their medications, maximize the value from health wearable, provide lifestyle guidance, coordinating diet and exercise, providing supporting treatment, compliance with treatment schedules and in general comprehensive patient health care.