Privacy Policy for Medical Billers and Coders

Overview

Medical Billers and Coders is the largest consortium of medical billers in the US, catering to all specialties across all states and cities.

This privacy statement covers the website www.medicalbillersandcoders.com. We value and respect the privacy of physicians and website visitors and have taken steps to protect it.

When you visit our website, our servers may collect personal information such as name, address, telephone, e-mail, and other information. We will not allow such collected information to be sold, traded, or viewed by any third party unless, with your prior consent, we are required to provide you with a service you have requested or required by law to disclose the information. Please be advised that calls to and from Medical Billers and Coders may be monitored or recorded.

We employ tracking tools to gather and analyze statistical information from our website visitors in order to enhance the quality and user-friendliness of our website. This information is non-personal, and the data collected is owned and used by Medical Billers and Coders for promotional purposes, such as routine activities of our visitors, in a manner that does not permit the identification of the information as relating to an individual.

Medical Billers and Coders reserves the right to change or otherwise update this Privacy Policy at any time. Such changes will be effective after we give notice of the change or update. The company shall not be liable to you for any damages resulting from any changes to the Privacy Policy, if any.

Medical Billers and Coders takes no responsibility for the privacy practices of other websites to which we may provide links. You may consult the privacy policies of each linked website to determine the safety of submitting your data.

HIPAA Compliance

All our clients fall under HIPAA's scope, and we have made all our work procedures comply with or even exceed HIPAA guidelines and have made necessary arrangements to protect Patient Health Information (PHI). This information is disclosed to no one except our clients who are authorized to receive it and employees who are working on the client's account.

If you choose to work with any of our referral partners, medical billers and coding will not be held responsible or liable for their services.

SMS Communications and Consent

By submitting your information through our website, contact forms, consultation requests, patient billing inquiries, customer support requests, or by otherwise opting in, you consent to receive text messages (SMS) from Data Care Pro LLC dba Medical Billers and Coders.

These SMS communications may include, but are not limited to:

• Appointment scheduling and appointment reminders
• Medical billing updates
• Insurance eligibility verification updates
• Medical claim status notifications
• Payment reminders and billing notifications
• Account-related notifications
• Customer support communications
• Service-related updates
• Business announcements
• Marketing and promotional communications (only where you have provided your explicit consent)

Message frequency may vary depending on your interaction with Medical Billers and Coders.

Message and data rates may apply based on your wireless carrier's messaging plan.

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us using the information below.

SMS communications are delivered through trusted messaging providers solely for the purpose of providing our messaging services. These providers are contractually obligated to safeguard your information and maintain the confidentiality of your personal data.

By opting in, you confirm that you are the authorized user of the mobile phone number provided or that you have obtained permission from the account holder to enroll the number in our SMS notification program.

For additional information regarding our policies and your privacy rights, please review:

Your Privacy Choices

You may review, update, correct, or request deletion of your personal information by contacting us using the information below.

Upon receiving your request, we will update or remove your personal information from our active systems where permitted by applicable law.

Certain information may be retained where necessary to:

• Comply with applicable federal and state laws
• Prevent fraud and abuse
• Resolve disputes
• Enforce our legal agreements
• Maintain required business and financial records
• Comply with healthcare and regulatory requirements

SMS-related records, including mobile phone numbers, opt-in/opt-out records, and SMS communication history, may be retained for up to 24 months after your last interaction with our SMS program, or longer where required by applicable law.

Email, SMS, and Marketing Communications

If you no longer wish to receive SMS messages or other communications from Data Care Pro LLC dba Medical Billers and Coders, you may opt out at any time by:

• Replying STOP to any SMS message (you will receive a confirmation message).
• Contacting our support team.

For assistance with our SMS services, reply HELP to any SMS message or contact our support team.

SMS Opt-In Page

Use the official SMS opt-in form to enroll in text messages from Data Care Pro LLC dba Medical Billers and Coders.

Data Privacy and Security

Data Care Pro LLC dba Medical Billers and Coders is committed to protecting your personal information through appropriate administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Text messaging originator opt-in data and consent will only be shared with trusted messaging providers, platform vendors, or subcontractors that facilitate the delivery of SMS communications on our behalf and who are contractually obligated to safeguard your information.