No. Virginia’s Medicaid program, Cardinal Care, is delivered through five managed care organizations — Aetna, Anthem HealthKeepers Plus, Humana, Sentara, and UnitedHealthcare — each with its own prior authorization and documentation rules for gastroenterology services.
Palmetto GBA, as Jurisdiction M, processes Medicare Part A and Part B claims for Virginia — except that Part B claims from Arlington County, Fairfax County, and the City of Alexandria route through a different MAC.Palmetto GBA, as Jurisdiction M, processes Medicare Part A and Part B claims for Virginia — except that Part B claims from Arlington County, Fairfax County, and the City of Alexandria route through a different MAC.
If a polyp was found and removed during a screening colonoscopy, the claim must carry modifier PT (Medicare) or 33 (commercial) to preserve the no-cost-sharing screening benefit. Without it, the claim processes as a standard diagnostic procedure and the patient is billed cost-sharing in error.
Aim for 94%–97%. Anything under 86% usually points to Cardinal Care denial mismanagement, missing screening-to-diagnostic modifiers, or missed CCM billing.
Ask whether they track authorizations by individual Cardinal Care MCO, whether they know which Virginia counties fall outside Palmetto GBA’s Part B jurisdiction, and whether PT/33 modifier logic is applied automatically at coding — not corrected after a patient complaint.
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