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Optometry Billing Services

Is Medical vs Vision Billing for Optometrists Costing You?

Is Medical vs Vision Billing for Optometrists Costing You?

Yes, medical vs vision billing for optometrists is costing most eye care groups revenue they have already earned. When diabetic exams, glaucoma monitoring, dry eye care, and acute visits are billed to vision plans, the group collects a flat routine fee instead of a medical reimbursement, leaves diagnostic tests unbilled, and loses the follow-up visits […]

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Optometry Billing: Will the 2027 CMS Proposed Rule Shrink Your Margin?

Optometry Billing: Will the 2027 CMS Proposed Rule Shrink Your Margin?

Yes. For most multi-location optometry groups, the proposed rule would reduce Medicare revenue in 2027, and the conversion factor cut is the smallest piece of it. CMS proposed lowering the non-QP conversion factor to $32.84, down 1.68% from $33.40 in 2026. The bigger risk comes from three policy changes most optometry billing teams haven’t modeled yet: […]

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Why Does Optometry Prior Authorization Fail Before the Visit Starts?

Why Does Optometry Prior Authorization Fail Before the Visit Starts?

Optometry prior authorization usually fails at the front desk, not in the exam lane. It breaks when a scheduler books a medical eye visit as a routine vision exam, accepts a red-white-and-blue Medicare card from a patient who is actually on a Medicare Advantage plan, or verifies the vision plan while never touching the medical […]

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Can Optometry Denial Management Reduce Timely Filing Losses with Root Cause Data?

Can Optometry Denial Management Reduce Timely Filing Losses with Root Cause Data?

Yes, Optometry Denial Management can meaningfully reduce timely filing losses, but only when it is built around root cause data rather than faster resubmission. Most optometry groups treat a timely filing denial as a speed problem and try to refile quicker. The actual problem sits upstream, in the workflow gaps that delay a claim long […]

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Optometry Billing Services: Is Your NCR Below the 2026 Benchmark?

Optometry Billing Services: Is Your NCR Below the 2026 Benchmark?

If your net collection ratio (NCR) is under 95%, then yes, you are below the 2026 benchmark, and the gap is costing you real money. The commonly cited MGMA-aligned target is 95% or higher, and top-performing groups reach 96% to 99%. Strong Optometry Billing Services close that gap by getting three things right: the medical-versus-vision […]

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Does Optometry RCM Services Improve NCR in 90 Days or Less?

Does Optometry RCM Services Improve NCR in 90 Days or Less?

Yes, optometry RCM services can improve NCR within 90 days, but only when the approach is built for optometry’s specific billing structure and not adapted from generic medical billing. Optometry practices routinely see Net Collection Ratio stuck in the 80 to 85% range, not because of poor front-desk performance, but because vision plan billing, medical […]

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Is Refraction Billing Triggering Your Optometry Claim Denials?

Is Refraction Billing Triggering Your Optometry Claim Denials?

Yes, in most practices, refraction billing is one of the leading causes of Optometry Claim Denials, and it happens for a simple reason: CPT 92015 (refraction) is statutorily excluded from Medicare coverage, yet many practices still bill it like a routine covered service. When refraction gets bundled into a medical exam claim, sent to the […]

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Questions to Ask Before Hiring an Optometry Billing Company

Questions to Ask Before Hiring an Optometry Billing Company

If you’re vetting an optometry billing company, ask these six questions first: How do you separate medical from vision-plan claims? What’s your clean claim rate for eye-care CPT codes? How do you handle coordination of benefits? What’s your Days in AR for optometry clients specifically? Can you show real client metrics, not averages? And who […]

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AR Cleanup for Optometry Practices: Resolving the Medical vs. Vision Plan Denial Trap

AR Cleanup for Optometry Practices: Resolving the Medical vs. Vision Plan Denial Trap

AR Cleanup for Optometry Practices almost always starts in the same place: a stack of claims that were billed to the wrong plan on day one. An optometry visit isn’t automatically a “vision” claim or a “medical” claim. It’s whichever one the diagnosis and documentation say it is, and when front-desk staff or an EHR […]

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