Every business wants to reduce the number of problems they are likely to face in an audit. As they say, prevention is better than cure; audit errors are blunders that are hard to get rid of. Nevertheless, they aren’t irreparable!
Here are some of the common audit errors that take place:
- Incorrect codes are entered for procedures by the billing staff
- Lack of monitoring the time submitted in the claim
- Inconsistency in the use of billing methods such as actual face time, flat fee, etc.
- Inadvertent dual management with surgeon
- Meeting proper professional standards of a good medical practice
- For example, if a catheter is newly placed or additionally added then the bills should be fixed accordingly
- Breaking out services and billing as separate services when they should be included beforehand
- Confusion continues over the monitored and general anaesthesia care and doctors tend to charge extra for the other usage
As the above problems are common with almost all medical practitioners, the following given ways can be used to prevent audits.
- Good communications between the billing staff and the doctor is the key to prevention of half the problems. If thorough documentation is done before passing the patient to the doctor, then minimal false claims will be issued and overlapping would not occur
- The procedure that’s being done should always be specified and anything that is being used externally, be it cages, hooks, rods, screws, etc. should be made a note of and three to five base units should be drawn and a statement should be issued too
- Errors and inconsistencies should be avoided. On-time reporting should be carried out. The time of the surgery should be noted and made sure that the billing is done correctly. It is advised not to mention more specifics
- Consultations for patients are considered as a part of service and should not be billed separately. Services personally performed should be avoided
- If the doctor is directing more than four CRNAs then the billing should be done as a type of medical supervision and payment will be based on the three base units per procedure
- Concurrency is an important part of the billing procedure and whether these procedures overlap or not they should be applied to each patient whose case it is being billed under
- Post OP pain is an important issue and billing it separately is said to be a good documentation practice. There is no time associated with these charges
- Medical necessity should be documented carefully and it should meet the standards of a good practice in the local area where the doctor is. The post OP pain, invasive lines and MAC all come under medical necessity
The most important part is that you should hire a good medical billing and coding agency like MedicalBillersandCoders.com, which would provide you error-free billing and coding services, thus ensuring smooth revenue generation.