Denied insurance claims—the healthcare revenue negating claims. The common occurrence of such denials is too unfortunate for the current scenario of the healthcare and medical billing service. According to medical insurance experts “In most of the cases, the claims get denied due to the fact that there are simple errors in the coding process, while few errors happen during the time of claim submissions”. Most medical practices are equipped to handle reimbursement for your practice.
This has resulted in many insurance companies currently denying settling claims during the first submission or a claim is lost during submission.
In such cases, the medical billing team has to resubmit the claim or even go through the entire documentation process again looking at different flaws that had escaped their eyes. The revenue management process can be outsourced or have an in-house team of expert coders and billers.
Now getting your claim settled from issuers requires a tedious task of continuous follow-up. As the timeline of the claim settlement increases the hospitals can follow up with the insurance company and even get legal help to settle the claim.
Following are the points to look for before you appeal for your claim settlement:
Preparing an Appeal
If you are preparing for an appeal create an outline for the argument for which the claim should be honored by the insurer. Read all the policies mentioned in the claim settlement bond. Read the percentage of revenue that will be paid by the insurance company and then by the patient. One of the major reasons for the denials is that the physicians overcharged the amount mentioned to settle the claim.
According to billing experts, the insurance companies are very precise when the patient wants to buy the insurance. They only cover a certain specific amount to be paid in cases of certain diseases which occur. The doctor’s office and the patient make a mistake of overcharging and the claim goes into a cycle of resubmission. Now, this makes the process extremely complex for the doctor’s office for settling the claim.
Navigating Through the Appeals Process
One of the major reasons the claims are denied is due to the simple fact they should maintain a simple and precise tone that the insurers can understand. Anything which doesn’t comply with our level of settlement we just dump them or provide them with an EOB. We are always processed to find a solution for claim denials.
When you are appealing for a denied claim one thing to keep in mind is to have a cool and calm mind, while reading through the EOB. Interpret the words and the meaning behind them in an inaccurate way. It’s important to remain cool and calm with the billing process.
Tips to Maximize the Chances of Billing Success
Stay Organized
Keep every scrap of paper related to a patient with you. It’s important when it comes to documentation for medical billing. Whenever insurance companies get your claims they might conduct a surprise audit of your total claims approved by a federal government. This might even require documents related to the first appointment date and time. Your every consulting word should be documented by the date and time provided with a simple token to help you with a simple organization process.
Persistence
Now, this might take time for your revenue team to figure out but each insurance company needs different timelines to settle the claim, and for each claim different amount of communication. Now, most insurance companies contact agents who represent the first line of contact. Usually, when the claim is submitted over and over to the same insurance company it’s always better than an insurance agent is fixed for you, which will increase your time efficiency.
How can the medical billing process be organized and implemented by physicians without any out-of-act effort? An outsourced team of expert coders and billers will be implementing all the efforts required to get your claims settled. As a physician, you only have to provide all the documents related to the patient’s nursing. A team of revenue managers and AR callers will provide you with end-to-end revenue management.
Improve your cash flow with Medical Billers and Coders (MBC)!