Physicians/providers are revenue-generating members of hospitals or healthcare organizations. Credentialing enables practitioners to become employable as they can treat patients.
Today as health systems are growing continuously, and more and more providers need to being credentialed with insurance carriers to realize exponential revenue growth. But first, we need to understand what is credentialing?
The process of Credentialing
The process of credentialing simply validates that a physician or practitioner meets certain standards for delivering clinical care. In the initial aggregation process, the payer will ensure that all forms have been properly completed by the practitioner. Before that, the provider needs to send its credentialing application and required supplemental documentation to the payer.
In the second stage, if a discrepancy is discovered, which means supporting documents are missing or the application is incomplete, the payer has the right to (and in many cases will) return the application with all supplemental documents back to the provider and provider need to start the application process from scratch. It is observed that the whole credentialing process will take anywhere from 3 to 6 months.
Credentialing process can be frustrating if you are not familiar with the process, especially with provider turnover in the urgent care setting. Practitioners need credential advanced care practitioners (ACPs), chiropractors, and therapists including behavior health specialists depend on a requirement of a specific insurance company or network (payer).
Payer has its specific requirements that practitioners need to know and understand. Moreover, insurance companies have the right to change the process at will without being notified. Generally, a change in process is discovered only when you try to credential your next new practitioner.
Exponential growth in Revenue due to Credentialing
Medical credentialing is beneficial for Practitioners because they get privileges to accept clients from insurance companies. Moreover, they can expand their patients who have access to them. In the process of credentialing even patients enjoys the greatest benefit of all, the knowledge that the medical industry is maintaining rigorous standards to ensure the highest quality treatment.
Hospital systems are missing out on potential revenue due to practitioners’ are not credentialed which results in an inability to see patients.
Average primary care physician can amount to more than $30,000 in lost revenue due a one-month’s delay in credentialing for the month. Moreover, this lost revenue opportunity increases substantially for higher-billing specialties such as orthopedics and cardiothoracic surgery
It is possible to capture every dollar with the right provider enrollment strategy but also proper tools are needed to identify the financial risk in-process provider enrollment applications.
Apart from various benefits of credentialing of practitioners, credentialing and enrollment can pose major operational challenges for a hospital system. Let’s understand how?
Credentialing and enrollment can pose major operational challenges
The credentialing process poses major operational challenges to hospitals such as delays in getting new clinical staff on board and reimbursed for patient care for hospitals. Causes of significant delays in getting new clinical staff on board and reimbursed for patient care are disparate requirements of payers, inefficient, paper-based communication, duplicative processes, and applications. This significant delays affect hospitals’ revenue cycle performance including delayed payments, greater days in accounts receivable, and even increased write-offs.
We at Medical Billers and Coders (MBC) offer various Credentialing and Enrollment Services to support physicians and can help you to grow your revenue exponentially by Getting Credentialed for More Insurance Companies.