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Backlog? Staffing Gaps? We’ve Got You.

Backlog? Staffing Gaps? We’ve Got You. | Medical Billers and Coders

If your team struggles with mounting backlogs, aging A/R, or limited claim throughput, Medical Billers and Coders (MBC) offers a proven solution: the FTE model—a staffing approach that delivers expert billing support, continuity, and scalability.

Healthcare organizations are under increasing pressure to manage claim volumes with limited billing staff. Turnover, burnout, extended leaves, and hiring delays are critical gaps in revenue cycle operations, especially for larger, multispecialty care environments.

Why Staffing Gaps Are Disrupting the Revenue Cycle?

In large care organizations, revenue cycle stability depends on a functioning billing team. But in 2025, staffing challenges are rising due to:

  • Shortage of experienced billers and coders
  • High staff turnover and long recruitment cycles
  • Inadequate cross-training for coverage
  • Increased complexity in payer rules and documentation

These challenges often lead to:

  • Delayed claim submissions
  • Inconsistent A/R follow-ups on denials
  • Backlogged A/R across multiple departments
  • Missed reimbursements and strained cash flow

When internal teams can’t keep up, the financial impact is immediate and long-term.

Introducing the FTE Model: A Scalable Billing Support Solution

MBC’s FTE model (Full-Time Equivalent) gives your organization immediate access to experienced medical billing professionals who work as an extension of your internal team. This model is designed for care environments needing consistent, dedicated, specialty-trained billing support.

With the FTE model, you get:

  • One or more full-time billing professionals assigned exclusively to your account
  • Flexible scaling: add or reduce resources as claim volume fluctuates
  • Seamless integration with your EHR and existing billing workflow
  • Support across charge entry, coding, payment posting, and denial management
  • Dedicated performance tracking and direct communication channels

Our team members are trained in various specialties and payer-specific rules, which allows them to step in quickly and deliver results.

Common Scenarios Where the FTE Model Delivers

Many large-scale care providers turn to MBC when they face:

  • A sudden spike in claim volume (e.g., post-expansion, new service lines)
  • Extended leave or resignation of key billing personnel
  • Transition to a new billing system or EHR
  • A/R backlog requiring short-term acceleration
  • Ongoing staffing shortage and unfilled roles

By engaging our FTE model, clients maintain performance continuity without the time and cost of hiring internally.

Why MBC? A Trusted Medical Billing Service Provider

As a medical billing service provider with over a decade of experience, MBC has developed an FTE model that prioritizes:

  • Specialty-specific knowledge (internal medicine, cardiology, OB-GYN, Behavioral health, and more)
  • Rapid on boarding with minimal internal disruption
  • HIPAA-compliant remote access and secure system integration
  • Transparent daily and weekly reporting for performance visibility
  • Long-term or project-based support—your choice

We understand the operational structure of large organizations, and our teams are trained to work within complex hierarchies, multiple locations, and cross-functional departments.

From Delay to Recovery: Real FTE Model Results

When we lost two billing supervisors in a month, our A/R ballooned past 90 days. MBC deployed three FTEs within one week. Within 60 days, they helped us clear our backlog and stabilize our collections.”

— Revenue Manager, Multispecialty Group

We didn’t have time to hire and train during our EMR transition. MBC filled the staffing gap with experienced coders who understood our specialty. That support saved us from major delays.”

— Director of Operations, Large Outpatient Network

The FTE Model vs. Traditional Outsourcing

While traditional outsourcing often involves task-based support (e.g., denial handling or payment posting), the FTE model is designed for integrated, dedicated billing staff support. You gain:

Traditional Outsourcing FTE Model

  • Shared team Dedicated staff to your account
  • Limited contact, Direct daily communication
  • No system access Works within your billing system
  • No long-term continuity Full-time continuity and consistency

Need Coverage Fast? MBC Can Start in 72 Hours

As a reliable medical billing outsourcing company, MBC can deploy certified billing professionals within 2–3 business days. Whether you need short-term coverage or long-term staff replacement, our FTE model gives you:

  • Control over your billing operations
  • Faster recovery from disruption
  • Assurance that your claims and collections won’t fall behind

Conclusion: Bridge the Gap before It Impacts Revenue

Staffing gaps are not just inconvenient—they directly threaten cash flow, compliance, and operational performance. Delayed claims, aged receivables, and missed payer deadlines can snowball quickly.

With MBC’s FTE model, your organization gains flexible, full-time billing support that’s integrated, experienced, and ready to work.

Let MBC help you maintain momentum—even when your team is short.

Contact us today to schedule a consultation and discover how the FTE model can fit your revenue goals.

FAQs

Q1: What is the FTE model in medical billing?

A: It refers to full-time equivalent staffing, which consists of dedicated billers or coders who support your practice daily as if they were in-house but are managed and trained by MBC.

Q2: Can MBC’s FTEs work in our billing system?

A: Yes. Our staff is trained on all major EHRs and PM platforms, and we align with your current software and workflows.

Q3: Is the FTE model secure and HIPAA-compliant?

A: Absolutely. We maintain strict access protocols, encrypted communication, and full compliance with HIPAA and data security standards.

Q4: What’s the minimum contract period for FTE services?

A: We offer flexible terms based on your needs—from 1-month projects to long-term staffing.

Q5: How does this differ from traditional outsourcing?

A: The FTE model provides full-time, dedicated professionals—not a rotating team—ensuring consistency, accountability, and better results.

Q6: How does MBC’s FTE model help address staffing gaps in medical billing?

A: MBC’s FTE model fills critical staffing gaps by assigning dedicated billing professionals who integrate with your team, ensuring uninterrupted claim processing and revenue flow.

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