Not to be confused with traditional ideas of patient care, patient-centered care pushes the boundary of healthcare to create systems and processes that are truly custom-made to enhance the health, well being, and treatment plans for both health professionals and patients.
Recently, the Mountain State Healthcare Alliance (MSHA) received the 2012 National Healthcare Award from the National Quality Forum (NFQ), an award that honors an organization’s commitment to maintaining goals and initiatives that place patients at the center of their healthcare operations.
In the honor of this award, the vice president of quality and patient safety at MSHA, Tamera Parsons, offered 10 guiding principles which are important patient-centered care principles that every physician can utilize to enhance their healthcare operations.
Below mentioned are guiding principles that every physician should know about the patient environment.
Patient Is Optimum Priority
Patient’s satisfaction offered in the patient environment measures its success. In whatever decision it is important that physicians, as well as medical billing service, seek to meet their needs as patients always come first.
Understand It Is Continuous Healing Relationship
Understand that your patient is not just here for medical aid, but for thorough healing. It is important that the medical staff is not just to provide medical care but offers a personal level of healthcare too. Become a significant force by offering quality services to the community.
Quality Care Should Be Consistent, Improving Openness & Support
It is important to recognize that every patient is different so it’s their preferences and needs. Physicians should be focusing on the patient’s environment ensuring that they receive the best of the care and medical aid. Various therapy programs should be encouraged which promotes better healing in the environment. Focusing on the patient by various therapy programs should be
The Atmosphere Should Support Openness, Motivate & Encourage Innovativeness
It is important to constantly push ourselves to reach newer heights. Every day presents opportunities to learn from past experiences, share best practices, and try something new. By setting our expectations high, outsourcing medical billing service companies and physicians together can provide unprecedented service for their patients.
Friends And Family Of The Patients Are Essential Part
Friends and family are not disturbances but they play a very crucial role in supporting the patient’s healing process. These people can help the physician understand more and in detail about their patient emotional levels and can provide detailed information about the person. By participating and sharing; it helps health practitioners to offer an optimum level of medical support and care.
Patient’s Safety Is Utmost
To ensure that you practice utmost safety and precautions when it comes to patient’s health demonstrates true patient care. Your medical staff should be well-versed with immunization and hand hygiene, especially in surgical care. Enforcing the patient’s safety practices shows the organization’s commitment towards patient care.
Setting In Ethics & Principles In Every Work
To emphasize the importance of these ethics and principles to all, system leaders explicitly connect policies to one or more of these patient-centered care principles. Physicians should bring patient-centered care from abstract philosophy to concrete practice. By embedding these principles the organization recognizes the importance of supporting team members in shaping industry conversation through their responsible use of social media and other online viral activities.
Compliance with all applicable laws and regulations is a cornerstone of our duty to ourselves, our patients, and those with whom we work. It is important to be transparent with the information and provide an honest detail to make an informed decision. Safety and quality care should be at optimum.