Navigating Old AR and Recovering Denied Orthopedic Claims

Is your practice struggling with overloaded old AR and recurrent denied orthopedic claims? Orthopedic practitioners often find managing accounts receivable (AR) and recovering denied claims challenging––yet these tasks are essential for maintaining financial stability. Failing to manage old AR can severely obstruct your practice’s cash flow and operational inefficiency.

Understanding Denied Orthopedic Claims

Denied claims, or claim rejections, occur when insurance companies refuse to pay for billed services. Reasons for denied orthopedic claims range from clerical errors in coding to complex issues like lack of medical necessity or failure to meet policy criteria.

The American Medical Association (AMA) estimates that 15% of medical claims are initially denied, representing a significant financial drain on healthcare providers.

Denied orthopedic claims directly contribute to legacy AR, leading to accumulated unpaid balances that strain cash flow. Efficiently resolving these denied claims is crucial to reducing legacy AR and maintaining financial health.

Factors Contributing to Legacy AR in Orthopedic Practice:

  • Inaccurate Orthopedic Billing: Mistakes in billing can lead to delayed or denied payments.
  • Denials and Rejections: Claims can be denied due to various errors or non-compliance with payer requirements.

Legacy AR - MBC

  • Patient Responsibility: Unpaid patient balances can accumulate over time, adding to AR.
  • Complex Reimbursement Processes: Navigating the complicated rules of different payers can be challenging.

8 Key Strategies for Revenue Recovery from Denied Orthopedic Claims in Old AR:

1. Conduct a Thorough AR Analysis:

A comprehensive AR analysis is the first step to understanding the extent and reasons for denied orthopedic claims. By categorizing and prioritizing claims based on age and value, practices can identify the most critical areas needing immediate attention. This targeted approach helps focus efforts on the claims that will yield the highest returns.

2. Improve Documentation:

Clear, accurate, and detailed documentation is vital for the successful recovery of denied orthopedic. Orthopedic practices should ensure that all clinical procedures are thoroughly documented. This reduces the chances of denials and strengthens appeals.

3. Train Staff on Denial Management:

Investing in staff training on the latest billing codes, payer policies, and denial management techniques can significantly reduce the number of claim denials. Well-trained staff can accurately code procedures and efficiently handle the appeals process, increasing the likelihood of successful claim recovery.

4. Use Advanced Billing Software:

Using advanced billing software with claims scrubbing capabilities helps to catch errors before claims are submitted. These tools can flag potential issues, ensuring that claims are clean and reducing the chances of denials. Automation in billing processes can also streamline workflows and improve efficiency.

5. Implement Real-Time Eligibility Verification:

Real-time eligibility verification helps to confirm patient insurance coverage and benefits before services are rendered. This proactive measure can prevent eligibility-related denials and ensure smoother claim processing.

6. Develop a Robust Denial Management Process:

Establishing a structured denial management process is essential. This includes timely follow-up on denied orthopedic claims, categorizing denials by type, and identifying patterns. Regular reviews of denial reasons can help practices adjust their processes to reduce future denials.

7. Submit Timely Appeals:

Submitting appeals within payer-specific timeframes is crucial for maximizing the chances of overturning denials. Practices should maintain a schedule to ensure that appeals are filed promptly, and backed by thorough and accurate documentation.

8. Consider Outsourcing AR Management:

For many practices, managing old AR can be time-consuming and complex. Outsourcing AR management to a specialized Revenue Cycle Management (RCM) team can be an effective solution. These experts can handle the complexities of AR, reducing days in AR and improving cash flow.

Outsourcing allows orthopedic practices to focus on patient care while ensuring that their billing processes are managed efficiently.

MBC Can be Your Savior in Revenue Recovery from Denied Orthopedic Claims

Medical Billers and Coders (MBC) offers comprehensive billing services that ensure compliance with regulations, improve accuracy, reduce old AR, and optimize reimbursements. By outsourcing to MBC, you can focus more on patient care and less on administrative burdens.

Benefits of Partnering with MBC:

  • Cost Efficiency: Achieve noticeable cost savings and a significant 10-15% increase in revenue.
  • Streamlined Claims: Maximize revenue generation through clean claims.
  • Optimized Reimbursements: Benefit from expertise in documentation and coding.

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Don’t Let Old AR Dictate Your Orthopedic Practice’s Efficiency!

Contact Medical Billers and Coders (MBC) today to enhance your billing processes, boost reimbursements, and ensure compliance with orthopedic billing and coding regulations. Call us at: 888-357-3226 or email us at:


Q: What is denial management in the revenue cycle?

A: Denial management involves understanding each denial, analyzing trends, and reworking processes to prevent future denials.

Q: What are the Key Performance Indicators (KPIs) to track for effective AR management?

A: Critical KPIs for AR management include the denial rate, days in accounts receivable (AR), appeal success rate, and clean claim rate.

Q: What are the risks of not addressing old AR promptly?

A: Not addressing old AR promptly can lead to financial strain, compliance risks, patient dissatisfaction, damaged client relationships, and a damaged reputation.