Boost Rehab Billing: Cut Denials & A/R Days for Year-End Gains

Boosting Rehab Billing to Transform Your Year-End Performance:

Are you finding it tough to keep up with the challenges of rehab billing? You are not alone if claim denials and extended Account Receivables (A/R) days are holding back your cash flow. Many rehab practices face these same hurdles, especially as the year-end approaches, where revenue goals feel closer yet tougher to achieve. But how can rehab practices ensure they hit their revenue goals while managing an efficient billing process? Let’s delve into actionable strategies for reducing claim denial rates and A/R days to boost rehab billing results.

Understanding Key RCM Metrics for Rehab Billing Success:

Revenue Cycle Management (RCM) metrics offer a structured way to measure performance––aiding practices in tracking financial health. Key RCM metrics include:

  • Claim Denial Rate: This represents the percentage of claims denied by payers. Industry benchmarks suggest a target of 5% or lower. Consistently reviewing and optimizing denial processes can help achieve this goal.
  • Days in A/R: This metric calculates how long it takes to collect payment. The Healthcare Financial Management Association (HFMA) recommends maintaining A/R days within a target range of 30 to 40 days. Tracking and reducing these days leads to improved cash flow.
  • Clean Claim Rate: This measures the percentage of claims that pass without issues. The industry standard is 98%, indicating high accuracy in claim submissions, which reduces delays and rework.

Top 4 Strategies to Reduce Claim Denial Rate and Boost Rehab Billing:

Reducing claim denial rates is essential to prevent revenue loss, and rehab practices can adopt several proven strategies to achieve this:

  1. Thorough Documentation: Ensure accurate and detailed documentation for each patient visit to support medical necessity and reduce denial risks.
  2. Insurance Verification: To prevent denials due to eligibility issues, verify patient insurance details upfront. This proactive step minimizes delays and enhances the clean claim rate.
  3. Staff Training: Regular training on coding updates and payer-specific requirements ensures claims are submitted accurately, reducing denials.
  4. Implementing Automated Systems: Automation can streamline claims and denial management, reducing manual errors and freeing up resources for other billing tasks.​

How do you streamline A/R management for faster payments?

Reducing old A/R is crucial for enhancing rehab billing efficiency, as it improves cash flow and reduces the burden of old A/R on financial performance. Here are some methods to optimize A/R management:

  • Proactive Follow-Ups: Regular follow-ups on outstanding claims ensure they don’t linger in A/R. This practice reduces A/R days and improves cash flow.
  • Automated Reminders: Using automated systems to send payment reminders and follow-ups can significantly shorten A/R days.
  • Effective Communication with Payers: Establishing a transparent line of communication with payers can accelerate the claim resolution process.
  • Appeal Process: Set up a structured appeal process to address denied claims––ensuring that valid appeals are managed efficiently and resolved within a targeted timeframe​

Legacy AR- Medical Billers and Coders(MBC)

MBC – A Smart Choice to Boost Rehab Billing Outcomes

Handling rehab billing and coding in-house can be challenging due to evolving codes and payer requirements. Medical Billers and Coders (MBC) provides specialized rehab billing and RCM services––ensuring accuracy and optimal revenue cycle performance.

By partnering with MBC, rehab practices can benefit from:

  • Time Savings: Offload time-consuming billing tasks, allowing your team to focus on patient care.
  • Increased Collections: Maximize reimbursements with a precise, compliant billing approach.
  • Data-Driven Analysis: Leverage insights to enhance practice performance.
  • Personalized Account Management: Transparent progress updates and expert guidance ensure alignment with your goals.
  • Cost Efficiency: Eliminating the need for an in-house billing team lowers costs and boosts revenue potential by up to 10-15%.

Ready to Boost Your Rehab Billing and Drive Year-End Success?

Partner with MBC to unlock your practice’s potential! Contact us today to elevate revenue, streamline billing, and achieve your financial goals.

FAQs:

Q: How can rehab practices stay updated on compliance changes?

A: Practices should regularly review Centers for Medicare & Medicaid Services (CMS) updates, subscribe to industry newsletters, and attend webinars on regulatory changes to stay compliant and avoid penalties.

Q: What are commonly used CPT codes in rehab billing?

A: Common CPT codes include 97110 (therapeutic exercises), 97112 (neuromuscular re-education), and 97140 (manual therapy), which cover many services offered in rehab settings.

Q: How do I calculate Days in Accounts Receivable (A/R)?

A: Days in A/R is calculated by dividing total accounts receivable by average daily charges. This metric shows how long it takes to collect payments.

Q: What are critical KPIs for tracking RCM performance and boosting rehab billing?

A: Important KPIs include the claim denial rate, clean claim rate, and days in Accounts Receivable (A/R). The denial rate should ideally be below 5%, while a clean claim rate of 98% ensures faster reimbursements and fewer rework costs.

Q: What are the common causes of claim denials in rehab billing?

A: Common causes include missing documentation, coding errors, eligibility issues, and prior authorization failures. Identifying these helps practices improve their first-pass claim acceptance rate.

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