The number of visits to ambulatory practices fell by nearly 60 percent in the early stages of the pandemic which leads to financial pressure on sustainability for practice owners and administrators. Moreover, frantic patients are the main contributor to the sudden rise of daily call volumes as fear of the virus added a new layer of stress and anxiety.
In such situations, providers opted for various critical decisions as reduced staff struggled to meet the demands of patients under new safety guidelines. As a result of this turbulent time, many aspects of ambulatory practices have undergone a transformation.
Current Trends in Ambulatory Practices:
Position Yourself for Success and Sustainability
In the current dynamic healthcare environment, the efficiency and effectiveness of both your practice and business processes will drive your success. Today RCM has become more complicated and critical due to changes to payment codes, managing the intricacies of payer billing, and documentation requirements.
On the other hand, you need to focus on your ambulatory practices as the value proposition is focused on patient care which leads to outsourcing complex and rapidly evolving administrative functions to a medical billing company like us as you can’t afford to have those functions distract you from strengthening your core value.
We can help you with all your billing and reimbursement queries so that you can focus on your core competencies.
Rise in Patient Convenience for Healthcare Services via Virtual Care
With the sudden arrival of the pandemic, you have noticed that waiting rooms stood empty and practices rapidly began to utilize virtual visits and educate patients about telehealth which leads to a rise in the adoption of telehealth amongst patients.
According to Doximity’s 2020 State of Telehealth Report, up to $106 billion of current U.S. healthcare spending could be virtualized by 2023. Before the pandemic, only 14% of Americans tried virtual visits. Since the outbreak, the number increased to 57%.
With the help of virtual care patients receive a variety of healthcare services in a similar way as they experience the convenience of shopping and banking online. An important change that the pandemic brought is more people will opt for Medicaid and exchange-based health insurance and away from employer-based coverage.
In addition, virtual visits boost the use of personal devices to create patient-generated health data. As an ambulatory practice leader, you need to find ways to capture relevant information, integrate it into the medical record, and effectively support patients in their self-care activities.
Changing Responsibilities of Providers in the Public Health Field
The COVID-19 pandemic boosts the need for an integrated, highly collaborative partnership among primary care offices and public health facilities. This collaboration mainly helps primary care providers across the ambulatory practice landscape to access, collect and share COVID-19 test and contact tracing data securely and effectively through interoperable data systems.
Moreover, the pandemic has pressed the urgency for providers to capture data and effectively channel it to public health authorities. Continuous improvement to this interactive network will help ensure the level of preparedness required to meet future outbreaks and support community health needs.
Implement Integrated Telehealth
Implementing Telehealth is not a question, but you need to think about both “how you want to integrate the telehealth visits into practice” and “how to integrate telehealth platform into EHR, patient portal, and other core technologies to increase efficiency”.
For telehealth integration, as an ambulatory practice, you need to consider various factors like the scope of virtual care, telehealth workflow, assessment portal integration, and maximizing behavioral health support. In both calm and crisis, telehealth technology acts as a driver for more streamlined practice as patients have access to care anywhere.
Moreover, ambulatory practices have also discovered new revenue streams by delivering care after business hours as providers meet virtually with patients outside the office.
Need for a Technology Partner
Ambulatory practice leaders are facing challenges due to the continuously evolving healthcare landscape. These practices need to transform and innovate to ensure sustainability and prosperity. Hence many practices are looking for a technology partner that can provide a comprehensive solution to accommodate unique needs in the new era of healthcare.
Outsource your ambulatory surgical center’s medical billing to Medical Billers and Coders and increase your ASC practice revenue. Get in touch with us!